We are seeking a
Senior Zuora Administrator to support our core revenue systems, including Zuora Billing, Zuora RevPro, and Intacct. You will report to the Sr Director, Enterprise Architecture and be directly responsible for complex system configuration, integrations, administration and other related tasks.
What You'll Do- Complete hands-on development, administration, monitoring, and troubleshooting tasks for financial applications including Zuora Billing, Zuora RevPro, and Intacct
- Troubleshoot errors and issues related to invoicing, subscription changes, account issues, integration issues, etc.
- Respond to user application issues and enhancement requests in accordance to defined SLAs; work with vendor support organizations as appropriate to support internal teams
- Complete system and access changes, ensuring that all required approvals are captured and documented
- Help identify opportunities and root causes for improvement and suggest projects to streamline business operations
- Complete testing during new system implementation projects and for scheduled system releases
- Create systems documentation, including business requirements documents, functional design documents, test scripts, etc.
- Perform other related duties and responsibilities as needed
Who You Are- Bachelor's degree in Business, Accounting, or MIS, or strong understanding of Quote to Cash operations
- 4+ years' hands-on experience with Zuora Billing and/or Zuora Revenue
- Experience using Zuora Workflows for automation and configuration
- Problem-solving ability and ability to collaborate effectively
- Strong attention to detail
- Comfortable working in a fast-paced environment, and able to effectively balance multiple projects and competing priorities
- Ability to maintain confidentiality and build strong relationships across cross-functional teams
- Excellent verbal and written communication skills required
Preferred Qualifications- 5+ years as a Zuora Administrator
- Experience working with Salesforce
- Experience working with Intacct
Work Where You ThriveThis is a hybrid role. For candidates based in the Austin, TX metro area, the position follows a hybrid work model with three days per week in the office, balancing focused individual work with meaningful in-person collaboration.
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(Pay Transparency Range: $93,000.00 - $139,000.00)Compensation Transparency The national base salary range for this role is posted above in this job post.
Final compensation will be determined based on factors such as relevant experience, skills, qualifications and geographic location. We also consider internal equity to help ensure fair and consistent pay practices across our teams.
Where applicable, this role may also be eligible for variable compensation (such as bonus or commission), equity, and benefits in accordance with local policies. Details will be shared during the hiring process. We are committed to equitable and transparent pay practices that align to market data, internal equity, and individual contribution.
