Amazon

Senior Technical Program Manager, Amazon Selection and Catalog Systems

Amazon$148K — $201K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience with direct interaction with engineering teams
  • 5+ years in technical product or program management
  • 3+ years of software development experience
  • 5+ years of technical program management with software engineering teams
  • Experience managing cross-functional programs and coordinating release schedules

Responsibilities

  • Manage business requirements and design performance expectations with stakeholders
  • Partner with management to define project strategy and build roadmaps
  • Track real-time service levels and schedule adherence for stakeholder teams
  • Coordinate overall program quality and act as primary contact for worldwide stakeholders
  • Internalize and apply Amazon's Leadership Principles in guiding program success

Benefits

  • Health insurance (medical, dental, vision, prescription, Life & AD&D insurance)
  • Flexible Spending Accounts
  • EAP and Mental Health Support
  • Adoption and Surrogacy Reimbursement coverage
  • 401(k) matching
  • Paid time off and parental leave
Full Job Description
As a Technical Program Manager (TPM) within Amazon's Selection and Catalog Systems, you will own solutions to a large set of customer-facing product catalog issues that influence critical business processes and product discovery. Our work is at the cutting edge of AI and big data analytics. Here is a taste of incredibly captivating questions that you, as a leader, will be asking yourself almost every day:

How do we process datasets (in excess of billions of records and hundreds of TB in size) that continue to increase at an incredibly fast rate with even fewer computing resources?

How do we run Gen AI solutions at scale of Amazon's catalog?

How do we keep raising the bar on the reach of our automated solutions to reduce/eliminate manual fixes to the catalog?

How do we make sure that you always get relevant results when you search for products on Amazon?

If you like to answer these questions and are excited about using AI, information retrieval and cloud computing to solve highly visible, fast evolving, ambiguous problems, then this position is for you.

In this role you will be responsible for scoping and delivering large projects across the Amazon Catalog Systems. Responsibilities include collection of business and systems requirements from internal and external customers, writing specifications including success criteria, driving project schedules from design to release, and managing the production launch. You will lead and coordinate design/implementation efforts between stakeholders to develop optimal solutions. You will be expected to make appropriate tradeoffs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to stakeholders, internal cross-functional and remote project teams. You will have end to end ownership - all the way from defining the strategy to measuring metrics to monitoring day to day progress of these programs. You will provide direct visibility to senior leadership on all aspects of your programs on a regular cadence.

Key job responsibilities

- You will manage business requirements, design, performance expectations and goals with all stakeholder teams.

- You will partner with management to define strategy and build road maps for the projects you own.

- You will track real time service levels and schedule adherence, and ensure the individual stakeholder teams meet and exceed their performance targets.

- You will be responsible for the overall coordination, quality and productivity and will be the primary point of contact for world-wide stakeholders of programs that you run.

- Throughout, you will internalize Amazon's Leadership Principles, and live those into everyday practices to guide your programs to success.

BASIC QUALIFICATIONS

- 7+ years of working directly with engineering teams experience

- 5+ years of technical product or program management experience

- 3+ years of software development experience

- 5+ years of technical program management working directly with software engineering teams experience

- Experience managing programs across cross functional teams, building processes and coordinating release schedules

PREFERRED QUALIFICATIONS

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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