As a Tricentis Professional Services Senior Technical Consultant, you are a self-driven individual who will deliver custom technical solutions for Tricentis products including Tosca Commander, qTest,LiveCompare, and NeoLoad.
What you'll do:Client Engagement & Deliveryo Develop complex custom solutions for Tricentis Testing Tools such as customizations,
integrations, and migrations
o Communicate with internal and external customers to provide updates, instructions,
technical specifications and environmental requirements required for customer success
o Troubleshoot complex issues related to application development, configuration, and
environment, working with customers, support and engineering to resolve problems
o Manage multiple projects or workstreams simultaneously.
Client Relationship Managemento Provide regular status updates to clients and internal stakeholders.
o Develop trusted advisor relationships
o Proactively identify opportunities to add value, optimize systems, or improve processes.
Leadership & Mentoringo Develop internal knowledge bases, processes, and best practices.
o Guide and mentor junior consultants, fostering professional growth.
o Support onboarding and training of new team members.
Documentation & Reportingo Provide regular status updates to clients and internal stakeholders.
o Contribute to internal knowledge bases and best practices.
Required Skills- Bachelor's degree in Business, Information Technology, Computer Science, or related field.
- 5+ in software development
- Excellent communication, presentation, and interpersonal skills.
- Strong business analysis and problem-solving skills.
- Ability to work independently with limited supervision in a hybrid work environment
- Strong experience in .Net, Java or Node
- Strong knowledge of basic scripting languages (Powershell, Bash)
- Experience with developing SQL Schemas and Queries
- Working knowledge of networking, load balancing and general network configuration
- Exceptional customer-centric focus.
