SENIOR TECHNICAL ANALYST

Northern Health Authority

$85K — $100K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Degree in Computer Science or diploma/certificate in related discipline
  • Three (3) years recent IT experience or equivalent education and training
  • Valid Class 5 BC Driver's License
  • Strong communication skills in verbal and written forms
  • Ability to manage high-stress situations effectively

Responsibilities

  • Implement and support complex core infrastructure technology systems
  • Provide Tier 2 technical support for ITS and the user community
  • Manage network, telecommunications, servers, and security systems
  • Assist in the authentication, messaging, and storage systems setup
  • Address technical issues collaboratively with various teams

Benefits

  • Work in a team-oriented environment with a focus on health services
  • Opportunities for professional development within the organization
  • Engagement with a diverse user community
  • Access to well-established IT infrastructure and resources
  • Possibility of career growth within Northern Health programs
Full Job Description
Position Summary
In accordance with the established mission, vision, values, and strategic priorities of Northern Health, and under the general supervision of Manager or designate, this position is responsible for implementation and support of complex core infrastructure technology systems, which impact across many functional areas. Examples include, but are not limited to, network, telecommunications, servers, security, authentication, messaging, thin technology, and storage systems. This position will also be responsible for providing Tier 2 technical support for issues that arise from within ITS and the user community.

Qualfications
• Degree in Computer Science or diploma/certificate in related discipline
• Three (3) years recent experience relating to Information Technology or an equivalent combination of education, training and experience
• Valid Class 5 BC Driver's License

Skills and Abilities:
• Ability to communicate effective both verbally and in writing
• Physical ability to carry out the duties of the position
• Ability to deal with others, including members of the public, in a professional and courteous manner.
• Excellent organizational and analytical skills
• Ability to operate and understand complex equipment
• Ability to handle high stress situations over the telephone and/or in person
• Good creative thinking and conceptualizing abilities
• Thorough knowledge of complex technical issues and common efficient practices in the information technology industry.
• Ability to learn and grasp the business of ITS as a service provider.

Where you will be working:
Community:
Information about living, working, and thriving in the area is available through Prince George

Important Application Information
Please ensure you upload the following documents as part of your application:
• Registration number (if you belong to a regulated profession).
• Supporting documents for education and qualifications, such as:
• Program certificates or diplomas.
• High school, college, or university transcripts.
• Cover letter and resume (recommended).

International Applicants
Before applying, please review the steps outlined on our Northern Health Careers page: Information for international applicants

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