The EDI Technical Support Specialist will contribute to the Optum Rx Technology team performing analysis and support of all EDI activities between internal users, customers, distributors, and software partners. The person in this role will collaborate with other information technology team members, operations, customer support, and finance team members towards building, maintaining, and monitoring EDI solutions across the SAP ERP and Axway platforms as well as related business processes.
You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities - Establish and support AS2/SFTP connections
- Assist in the design, development, testing, implementation, and training of supported EDI formats
- Establish effective communication with clients and trading partners in a fast-paced, deadline-driven environment
- Act as a liaison with Supply Chain customers, trading partners, and software vendors
- Proactively monitor EDI system health and provide timely responses to alerts
- Support data validation and delivery of reports
- Assist in creating and maintaining detailed documentation and process flows for all EDI processes
- Work with appropriate internal staff and third parties to resolve and document tickets in specialized areas requiring their skills
- Use enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement
- Evaluate emerging trends to inform solution design and strategic innovation
- Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:- 5+ years of experience in EDI ANSI X12 support and development
- 5+ years of experience in SAP EDI creation and processing
- 5+ years of experience with markup languages such as JSON and XML
- 4+ years of experience with Axway B2Bi Software
- 4+ years of experience in Axway B2Bi EDI development
- Advanced level of proficiency in MS Office skills, particularly with Excel and PowerPivot
Preferred Qualifications:- Bachelor's degree in Information Technology, Computer Science, Logistics, Business Administration, or 4+ years of equivalent technology experience.
- Experience with programming languages such as C++ or Java.
- Experience working with ServiceNow ticketing system.
- Experience with development and troubleshooting of reports.
- Working knowledge of traditional distribution and 3PL inventory practices.
- Knowledge in SAP S/4 of Purchase Order and Sales Order processing.
- Ability to manage multiple concurrent projects and tasks with time constraints.
- Strong attention to detail and overall flexibility when working in ambiguous situations.
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
#RPO #GREEN
