Senior Staff Forward Deployed Engineer

Q2 Software, Inc.

$135K — $160K *
Finance & Insurance
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in relevant field or equivalent work experience
  • Minimum 12 years related experience or 8 years with advanced degree
  • Proven expertise in deploying technical solutions in regulated environments
  • Strong understanding of financial compliance requirements (e.g., SOC 2, PCI, FFIEC, GLBA)
  • Excellent communication skills, both written and oral, in English

Responsibilities

  • Embed with enterprise customers during discovery, design, implementation, and go-live phases
  • Translate regulatory and business requirements into technical designs
  • Design solutions addressing operational and strategic customer challenges
  • Build secure integrations using APIs and data pipelines
  • Contribute to production-grade code and reusable components
  • Serve as the technical lead during customer deployments
  • Collaborate with cross-functional teams to influence product roadmap

Benefits

  • Hybrid work opportunities
  • Flexible time off
  • Career development and mentoring programs
  • Comprehensive health and wellness benefits including competitive health insurance
  • Generous paid parental leave for eligible new parents
  • Community volunteering and philanthropy programs
  • Employee peer recognition programs
Full Job Description
SUMMARY
We are seeking a Senior Forward Deployed Engineer (FDE) to partner with our largest and most complex financial institution customers. In this role, you will work directly with banks and regulated enterprises to design, implement, and deploy secure, scalable solutions in production environments.
You will operate at the intersection of engineering, product, compliance, and customer delivery—translating regulatory, security, operational, and business requirements into high-quality technical implementations. Beyond deployments, you will help shape and build product capabilities that solve critical financial institution business problems, ensuring our platform evolves to meet real-world enterprise needs.
This role requires strong technical depth, comfort navigating regulated environments, product thinking, and the ability to build trust with senior technical and business stakeholders.

RESPONSIBILITIES
Embed with enterprise financial institution customers during discovery, design, implementation, and go-live
Translate regulatory, security, compliance, and business requirements (e.g., SOC 2, PCI, FFIEC, GLBA) into technical designs and deployment plans
Partner with customers to deeply understand their operational and strategic business challenges, and design solutions that drive measurable outcomes
Design and build secure integrations using APIs, event-driven systems, and data pipelines
Contribute production-grade code and reusable components that evolve into core product capabilities
Implement solutions that meet performance, resiliency, auditability, and availability standards
Serve as technical lead for customer deployments, including architecture reviews and risk assessments
Collaborate closely with product, platform, security, and compliance teams to influence roadmap and prioritize features based on customer needs
Identify systemic gaps across deployments and convert them into scalable product enhancements
Troubleshoot complex issues across application, infrastructure, data, and security layers
Develop reusable reference architectures, deployment patterns, and best practices for regulated environments
Travel requirement ~ 40/50% to customer sites
EXPERIENCE AND KNOWLEDGE
Typically requires a Bachelor’s degree in (relevant degree) and a minimum of 12 years of related experience; or an advanced degree with 8+ years of experience; or equivalent related work experience.

This position requires fluent written and oral communication in English.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Health & Wellness

  • Hybrid Work Opportunities

  • Flexible Time Off

  • Career Development & Mentoring Programs

  • Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents

  • Community Volunteering & Company Philanthropy Programs

  • Employee Peer Recognition Programs 64You Earned it 96

Click to find out more about the benefits we offer.

Our Culture & Commitment:

We 99re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare 94offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (). We believe in making an impact 94in the industry and in the community.

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