American Express

Senior Staff AI Engineering

American Express$160K — $200K *
Enterprise Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • MS/PhD in AI, ML, Computer Science, or related field preferred
  • Deep knowledge of ML and deep learning systems, including architecture and optimization
  • Advanced knowledge of Generative AI and LLM ecosystems
  • Strong understanding of AI infrastructure and performance optimization
  • Advanced understanding of agentic AI design and multi-agent coordination
  • Foundation in distributed systems and cloud-native architecture
  • Knowledge of DevOps/CI/CD platforms and enterprise AI governance
  • 12+ years in AI/ML engineering or related fields, with a history of delivering at scale

Responsibilities

  • Serve as a senior technical authority for enterprise-scale AI systems
  • Define architecture and engineering patterns for complex AI applications
  • Lead the resolution of complex technical challenges with a balance of requirements
  • Shape long-term AI engineering strategy and practices
  • Guide cross-team AI initiatives for coherent architecture and integration
  • Lead technical and architectural reviews to set engineering standards
  • Partner with enterprise leaders to align AI solutions with governance

Benefits

  • Visa sponsorship may be provided for certain positions
  • Opportunity to mentor and develop future technical leaders
  • Work in an influential role with a strategic impact on enterprise AI
  • Collaboration with cross-functional teams in a dynamic environment
  • Exposure to cutting-edge AI technologies and methodologies
Full Job Description
Job Description

Senior Staff AI Engineer leads enterprise-scale AI architecture and implementation across infrastructure and agentic AI systems. The role sets technical direction, ensures scalable, reliable, secure, and responsible AI platforms, mentors senior technical talent, and drives continuous improvement in AI engineering practices and platform capabilities.

Responsibilities

  • Serves as a senior technical authority for enterprise-scale AI systems with significant strategic and long-term business impact
  • Defines architecture and engineering patterns for agentic AI, retrieval/grounding, model integration, inference platforms, observability, evaluation, and safety
  • Leads resolution of complex and ambiguous technical challenges, balancing performance, cost, scalability, security, safety, and regulatory constraints
  • Shapes long-term AI engineering strategy across platforms, tools, and system design approaches
  • Guides multiple cross-team AI initiatives to ensure coherent architecture, integration, and alignment across domains
  • Leads technical and architectural reviews, setting standards for engineering excellence and consistent implementation
  • Partners with Product, Data Engineering, Cloud Infrastructure, Architecture, Risk, and Cybersecurity leaders to align AI solutions with enterprise priorities and governance requirements
  • Evaluates emerging AI technologies and translates them into scalable, enterprise-ready capabilities
  • Mentors Staff and Senior Engineers, raising organizational technical capability and developing future technical leaders


Qualifications

Education and Knowledge
  • MS/PhD in Artificial Intelligence, Machine Learning, Computer Science, or related discipline preferred
  • Deep knowledge of machine learning and deep learning systems, including model architectures, training, evaluation, and optimization
  • Advanced knowledge of Generative AI and LLM ecosystems, including embeddings, fine-tuning, prompt design, retrieval-augmented generation, and inference at scale
  • Strong understanding of AI infrastructure, including GPU platforms, accelerated compute, workload scheduling, capacity optimization, model serving, and inference performance
  • Advanced understanding of agentic AI design, including planning, reasoning, tool use, memory, multi-agent coordination, and autonomy controls
  • Strong foundation in distributed systems, cloud-native architecture, Kubernetes, APIs, microservices, event-driven design, observability, and platform reliability
  • Knowledge of DevOps and CI/CD platforms such as Harness, including automated deployment, environment promotion, governance, and operational controls
  • Knowledge of enterprise AI governance, including model risk management, explainability, bias detection, safety, and regulatory compliance


Work Experience
  • 12+ years of experience in AI/ML engineering, AI infrastructure, platform engineering, data engineering, or related fields, with a track record of delivering complex production systems at scale
  • Proven experience architecting end-to-end AI/ML platforms across data pipelines, training, deployment, serving, monitoring, and inference optimization
  • Experience designing and operating GPU-based AI infrastructure, including accelerated compute platforms, workload scheduling, utilization optimization, capacity management, and performance tuning
  • Experience with cloud-native and Kubernetes-based platforms supporting training, batch workloads, inference, orchestration, observability, reliability, and cost efficiency
  • Hands-on experience with Python and modern AI/ML frameworks such as PyTorch, TensorFlow, Scikit-learn, Hugging Face, and related tooling
  • Deep experience with agentic AI systems, including planning, tool use, memory, evaluation, retrieval, embeddings, vector databases, and agent frameworks
  • Experience leading complex cross-functional technical initiatives and influencing architecture and engineering direction across teams without direct authority
  • Demonstrated ability to mentor and develop engineers at all levels, including Staff-level engineers
  • Experience working in regulated environments such as financial services, including AI governance, risk management, and compliance considerations
    Depending on factors such as business unit requirements, the nature of this position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.


About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

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