Principal Technical Program Manager - Operating Model Enablement

JP Morgan Chase & Co. • $125K — $150K *

Plano, TX 75024In-Person

Enterprise Technology

5 - 7 years of experience

Today

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Job Overview by Ladders

Qualifications

7+ years in technical program management, overseeing complex technology projects
Experience in management or strategy consulting, with a focus on problem structuring
Proficient in using enterprise AI tools for program management and data analysis
Ability to validate AI-driven plans and handle data with sensitivity
Strong analytical reasoning and critical thinking skills for complex problem-solving
Proven leadership in dynamic environments, managing dependencies and change
Excellent stakeholder management and relationship-building skills

Responsibilities

Develop and execute strategic technical program plans aligned with organizational goals
Diagnose issues, structure hypotheses, and drive high-impact recommendations
Leverage enterprise AI for program planning, risk assessment, and reporting
Build relationships with stakeholders and guide decision-making processes
Identify opportunities for continuous process improvement and best practice integration
Implement AI-assisted governance and quality standards in program delivery

Benefits

Opportunities for career advancement within a dynamic corporate environment
Access to cutting-edge technology and resources
Work collaboratively with diverse, cross-functional teams
Engagement with strategic initiatives that shape organizational policies and processes
Potential for participation in continuous skills enhancement programs

Full Job Description

JOB DESCRIPTION

Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations.

As a Principal Technical Program Manager in the Corporate Sector's Operating Model Enablement team, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change. With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape.

Job responsibilities

Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration, and oversee complex program execution by managing resources, budgets, and timelines while mitigating risks and addressing roadblocks
Diagnose ambiguous problems, structure the work into clear hypotheses, align stakeholders on the “so what,” and drive to practical, high-impact recommendations
Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning, dependency/risk synthesis, and executive-ready reporting, validating outputs and handling data according to sensitivity requirements.
Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes
Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies
Promotes reuse-first, AI-assisted practices for program governance and continuous improvement routines, ensuring human review and alignment to delivery standards.

Required qualifications, capabilities, and skills

7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations
Demonstrated experience in management or strategy consulting (or an equivalent applicable role) with a track record of structuring complex problems, developing data-driven recommendations, and influencing senior stakeholders.
Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support technical program management workflows with strong validation habits and awareness of data sensitivity.
Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives
Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments
Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives

Preferred qualifications, capabilities, and skills

Any applicable certifications

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

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Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

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Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

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Learn more about JP Morgan Chase & Co.

Size

661 employees

Market Cap

$384.5 billion

Industry

Finance & Insurance

Net Income

$29.1 billion

Founded

1823

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