Senior Specialist - Program & Project Management

LTM

$100K — $130K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in technical program management for large-scale projects
  • Proficiency with Adobe marketing technologies
  • Strong understanding of SAFe Agile methodologies
  • Excellent interpersonal skills for cross-functional collaboration
  • Experience managing multiple initiatives in a dynamic environment
  • Ability to influence without direct authority
  • Knowledge of customer marketing technology ecosystem is a plus

Responsibilities

  • Identify and drive key initiatives to accelerate project success
  • Collaborate with business and technical teams to ensure solution efficiency
  • Lead discussions for program alignment across disparate teams
  • Anticipate risks and devise mitigation plans to ensure delivery
  • Own and track metrics for project goals and executive reporting
  • Develop insights that shape strategic project direction
  • Foster relationships with senior leaders and stakeholders to enhance collaboration

Benefits

  • Hybrid working model with office presence 3 days a week
  • Opportunity to work on innovative projects within a forward-thinking team
  • Access to a vibrant company culture focused on collaboration and problem-solving
  • Career development opportunities in a prestigious global brand
  • Participation in governance and leadership discussions on technology initiatives
Full Job Description
Role description

Technical Program Manager

New York USA

Hybrid Need to come to AMEX NY Office for 23 daysweek

Skill

Mark Tech exp in Adobe products

Strong Technical Program Management experience for large scale implementations for multiyear engagements

Well versed with SAFe Agile Implementation

JD

Seeking an innovative individual with an enthusiastic hardworking technology mindset

who can work well with a team developing solutions to drive engagement and

dedication within our existing cardmember base and attract new customers to the

Amex brand

The Technical Program Manager will help us to move faster by identifying driving

initiatives that will accelerate our success

Collaborate closely with business partners Project Managers Technical Engineers

and Leadership to ensure completeness and efficiency of solutions while ensuring

alignment to standards

Collaborate across teams and able to build and leverage strong working relationships

with business partners and senior leaders to improve collaboration and solve

problems and bring different opinions to consensus

Collaborate with leadership and internal partners to evaluate and develop

insights on opportunities that influence the strategic direction of projects

Identify and remove roadblocks and create solutions to deliver results

Drive clarify objectives dealing with ambiguity of underdefined problems

advocating for simplification and influencing teams

Lead Tech discussions on project plans to ensure alignments across teams

Lead critical governance discussions and delivering program communication

and training strategies

Negotiates and influences cross functional teams to ensure appropriate

resourcing levels are engaged and maintained throughout the execution of the plan

Anticipates program risks and issues and ensures that appropriate mitigation

planning is in place to avoid compromising delivery

Work across the program and partners to drive resolution of program and

project level risk and issues

Ensure the continued development of marketing technology strategy

documents

Collaborate with the cross platform development teams on large programs

Own or provide key inputs into measurement and tracking of key goals metrics

and executive level reporting

Demonstrate inspiring leadership

Be part of the exciting transformation world and join a team of creative curious and

passionate professionals whose mission is to become the future of American Express

by staying on the cutting edge and bringing innovation to life

Experience managing multiple simultaneous initiatives priorities and teams

Excellent oral and written interpersonal skills with demonstrated experience engaging

and influencing cross functional stakeholders and senior leaders

Demonstrate knowledge of project management process project management

software tools templates and management techniques

Proactive collaboration with ability to build trust through transparency of

information and delivering on commitment

Proven ability to manage change in a dynamic environment and influence others

without direct authority

Consistently question assumptions challenge the status quo and strive for

improvement

Never settle for being good enough

Knowledge of Customer Marketing technology ecosystem and related programs

is preferred

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