About the Role

We're looking for a Senior Specialist on our Partner Integrations team to manage integrations with point-of-sale systems and aggregators used by our top restaurant partners. Externally, you'll serve as the Technical Account Manager representing Integrations at DoorDash. Internally, you'll strategize with our cross-functional DoorDash teams to build & operate world class integrations. This will include technical project management, go-to-market initiatives, data analysis, issue triaging, and client relationship management. You will report into a Manager on our Partner Integrations team which is a part of DoorDash's Merchant Strategy & Operations organization.

As a Senior Specialist, you will rapidly generate new ideas while taking ownership over metrics and moving them in the right direction. You will put together product visions, and synthesize complex analyses - all while leveraging AI to uplevel how we operate. You will stay at the forefront of how AI is reshaping the work, actively exploring new tools, automating repetitive workflows, and finding ways to accelerate timelines.
You're excited about this opportunity because you will...

• Own the success of our Partner integrations by driving initiatives across technical teams, third party partners, and internal business stakeholders
• Identify, resolve, and escalate day-to-day integration-related issues
• Serve as the voice of DoorDash in managing external relationships with our partners, leading implementation and process improvement
• Partner with product, engineering, and growth operations to discover & drive opportunities for improvement that come from data analysis and develop strategies to build and scale our integration platform, transforming strategies into operational experiments.
• You'll help define the integrations roadmap in collaboration with other product and operations ownersYou'll use AI tools to automate manual processes, build new prototypes and develop product visions. You will push the boundaries of what's possible with AI in your day-to-day work, and share what you learn with the team.

We're excited about you because...

• You balance execution and leadership - you're comfortable rolling up your sleeves on complex integrations while coaching others to do the same
• You're an operator at heart - you thrive in ambiguity, move quickly, and take ownership to drive initiatives from zero to one
• You think cross-functionally - you can align engineering, product, and operations teams while keeping external partners informed and supported
• You're a structured problem solver - you break down complex technical and operational challenges into root causes and define clear action plans to resolve them
• You manage complexity well - you're experienced in juggling multiple workstreams, navigating resource constraints, and staying focused on outcomes
• You see the forest and the trees - you have a keen eye on the details, but you also define long-term strategies that scale and compound over time
• You're analytical and data-driven- you use metrics and analysis to prioritize, identify issues, and influence product direction
• You're a great communicator - you tailor your message for technical and non-technical audiences, building trust across all levels

Qualifications

• 2+ years of experience in technical program management, solutions engineering, technical account management, strategy & operations, or related fields, with a track record of owning complex, high-impact initiatives
• Strong technical fluency, especially in API-based integrations, with the ability to speak comfortably with product, engineering, and external partners
• Proven experience managing others, with strong people leadership instincts even in hybrid IC/Manager roles
• Experience driving results in cross-functional environments with competing priorities
• Demonstrated ability to navigate capacity trade-offs, manage risk, and communicate priorities to senior stakeholders
• Hands-on experience working with tools like SQL to support analysis and issue investigation
• Excellent written, verbal, and interpersonal communication skills
• Bachelor's degree required

Applications for this position are accepted on an ongoing basis

Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$87,000-$128,000 USD