Elasticsearch

Senior Solutions Architect - SLED

Elasticsearch$107K — $170K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of technical presales experience in selling and implementing technology.
  • Proven ability to communicate the benefits of modern software platforms effectively.
  • Strong passion for continuous learning and self-improvement.
  • Demonstrated history of successful customer relationship management.
  • Experience in influencing teams and stakeholders toward new technologies or ideas.
  • Ability to inspire both small and large groups.
  • Willingness to travel approximately 40% within the assigned region, with occasional international travel.

Responsibilities

  • Serve as the technical point of contact for accounts and account managers.
  • Understand and articulate how Elastic's offerings meet customer goals and objectives.
  • Build and maintain strong relationships within customer organizations.
  • Participate in planning and executing the sales process from discovery to technical win.
  • Maintain a deep understanding of Elastic products and solutions for effective demonstration in sales contexts.
  • Advise the sales team on product positioning strategies.
  • Onboard and educate partners to support their sales efforts.
  • Craft marketing collateral and collaborate with teams to fulfill client needs.
  • Voice customer and community feedback to engineering and leadership for product improvement.
  • Enhance personal sales and technical skills through professional development offered by Elastic.

Benefits

  • Participation in Elastic's stock program.
  • Company-matched 401k up to 6% of eligible earnings.
  • Comprehensive employee well-being benefits package.
  • Access to professional development opportunities for skills enhancement.
  • Flexible working environment as part of a distributed global team.
Full Job Description
What is The Role

Elastic is a search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co

Are you looking to make a real impact and play a meaningful role in the growth of our company?

As a SLED Solutions Architect at Elastic you will serve as a technical authority and trusted advisor to our sales team, customers, partners and community. You will understand and solve our customer's business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners. A successful SA at Elastic will be focused on excellence; taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo.

US CItizenship required
What You Will Be Doing
  • Serving as the technical point of contact for your accounts and account managers in your assigned territory.
  • Building a comprehensive understanding of customers' goals and objectives, and articulating how our offerings address their needs.
  • Creating and owning value based relationships at all levels in customer organizations.
  • Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
  • Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences.
  • Advising the sales team on effective ways of positioning Elastic products, solutions and services.
  • Onboarding, educating and enabling our partners, and supporting them in sales cycles.
  • Crafting collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs.
  • Being the voice of the customer and community to communicate needs, gaps, and improvements to our engineering and leadership teams.
  • Deepening both your sales and technical skills through education while taking advantage of all the professional development opportunities provided by Elastic.
What You Bring
  • A track record of success in a technical presales role-- enough experience selling and implementing technology to earn your customer's trust.
  • A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
  • A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.
  • A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors.
  • An ability to influence. Have you more than once convinced a team you worked for, of an idea, technology, or architectural pattern?
  • The ability to inspire groups, both large and small.
  • A willingness to travel 40% within region, as well as occasionally internationally.


#LI-AM2

Compensation for this role is in the form of base salary plus a variable component, that together comprise the On-Target Earnings (OTE). On-Target Earnings (OTE) are based on a 70/30 pay mix (base salary / target variable).

The typical starting OTE range for new hires in this role is listed below. This range represents the lowest to highest OTE we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future.

An employee's position within the OTE range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being.

The typical starting salary range for this role is:

$107,500-$170,100 USD

The typical starting Target Variable range for this role is:

$46,000-$72,800 USD

The typical starting On-Target Earnings (OTE) range for this role is:

$153,500-$242,900 USD

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