NVIDIA Corporation

Senior Software Technical Program Driver - OEM and NCP Escalations

NVIDIA Corporation$168K — $258K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Electrical Engineering or Computer Science, or equivalent experience
  • 10+ years in a similar role with 5+ years in addressing Software/Hardware escalations
  • Hands-on software development experience for hardware platforms, proficiency in Agile methodologies
  • Proven success in delivering complex products to customers
  • Ability to work independently with minimal guidance
  • Experience in creatively resolving technical and resource issues
  • Strategic and tactical thinking with a consensus-building approach
  • Comprehensive understanding of software engineering principles and configuration management tools
  • Exceptional attention to detail and ability to multitask in a dynamic environment
  • Strong communication and technical presentation skills

Responsibilities

  • Collaborate with cross-functional teams to implement streamlined processes for advanced Compute software development
  • Work closely with customers to address technical feedback and improve enterprise support processes
  • Lead status meetings to proactively address challenges and manage release schedules
  • Strategically plan and drive software objectives, defining priorities and scheduling for all software development phases
  • Develop and maintain schedules, identifying risks and formulating risk management strategies
  • Enhance product development and release processes, optimizing workflows for engineering efficiency
  • Translate customer requirements into actionable tasks, keeping customers updated on issues
  • Collaborate across teams and time zones to resolve customer issues and manage releases

Benefits

  • Eligibility for equity participation
  • Comprehensive company benefits program
  • Opportunities for continuous learning and professional development
  • Collaborative work environment with diverse teams
  • Access to cutting-edge technology and resources
Full Job Description
What you will be doing:
  • Collaborate closely with Software Development Managers, Engineers, Product Marketing, Customer Program Management, Quality Assurance, and other logistics personnel to establish and implement streamlined processes for the development of advanced Compute software solutions for cloud service providers, automotive and OEM customers.
  • Work closely with Customers and Customer Program Managers on software issues, including technical feedback from OEMs, CSPs, and partners. Additionally, you will be responsible for the continuous improvement and maintenance of all processes related to enterprise support.
  • Lead status meetings, proactively addressing challenges, addressing customer concerns, and serving as the central point of contact for building and upholding release schedules and the prioritized release plan of record.
  • Partner with multi-functional teams throughout the company to strategically plan and drive software objectives for the team. In this role, you will collect requirements, help define priorities, drive planning and scheduling for all phases of the software development lifecycle.
  • Develop and maintain schedules, proactively identifying risks and formulating risk management strategies for multiple parallel work streams.
  • Take lead in enhancing existing product development and software release processes, while collaborating with engineering management to optimize the development workflow for maximum engineering efficiency. You will have the opportunity to partner with diverse technical groups, spanning all organizational levels.
  • Internally translate customer requirements into actionable achievements and tasks, ensuring customers are continually informed about issue statuses.
  • Collaborate with various internal teams and third-party partners across different time zones, as necessary, to resolve customer issues and oversee customer releases.


What we need to see:
  • Bachelor of Science in Electrical Engineering or Computer Science or equivalent experience.
  • 10+ years proven experience in a similar or related role with 5+ years of experience in driving down Software / Hardware customer escalations.
  • Hands on experience with software development for hardware platforms. Proficiency in Agile software development methodologies
  • Demonstrated success in delivering complex products to customers
  • Ability to work independently and actively with minimal guidance.
  • Proven experience to creatively resolve technical and resource issues.
  • Ability to think strategically and tactically and to build consensus to ensure program success
  • Comprehensive understanding of software engineering principles, including experience with widely-adopted configuration management tools and productivity-enhancing tools and automation processes.
  • Exceptional attention to detail and a demonstrated capacity for multitasking, in a dynamic environment with shifting priorities and changing requirements.
  • Strong communication and technical presentation skills.


Ways to stand out from the crowd:
  • Expertise with Agile SW Development tools. Solid understanding of operating systems, datacenter servers, automotive principles and standards.
  • Experience developing/managing software application, system software/ firmware stack programs is a plus
  • Previous experience coordinating activities across HW, Firmware and Software applications is a plus. MBA/PMP Certification/training is a plus.


Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 168,000 USD - 258,750 USD.

You will also be eligible for equity and benefits.

Applications for this job will be accepted at least until August 3, 2026.

This posting is for an existing vacancy.

NVIDIA uses AI tools in its recruiting processes.

About NVIDIA Corporation

Nvidia, a global leader in graphics, gaming, and AI technology, offers Nvidia careers and internship opportunities for those passionate about driving innovation in the tech industry. you'll find a company committed to growth, teamwork, and leadership in computer science and machine learning domains.

About Nvidia

A Pioneer in Technology and Innovation

Nvidia has cemented its reputation as a powerhouse in developing advanced graphics processing units (GPUs) and has significantly contributed to the gaming industry's evolution. Moreover, its foray into AI and machine learning has opened new frontiers in technology, making Nvidia a beacon of innovation and a desirable workplace for ambitious tech professionals.

Job Opportunities

Diverse Positions in a Dynamic Field

Nvidia is continuously on the lookout for talented individuals across various domains, including hardware and software engineering, product design, marketing, and sales. Employment opportunities at Nvidia are vast, catering to a wide range of expertise and career aspirations.

Employment in Hardware and Graphics

For those fascinated by the intricacies of hardware and graphics technology, Nvidia offers positions that sit at the forefront of gaming and computing advancements.

Growth in Machine Learning and AI

Nvidia's leadership in AI and machine learning has created numerous vacancies for specialists eager to contribute to groundbreaking projects.

Recruitment in Computer Science

With the constant demand for innovation, Nvidia's recruitment efforts focus on computer science experts capable of pushing the boundaries of what's possible.

Internship Program

Opening Doors to Future Innovators

Nvidia's internship program is designed to nurture the next generation of technology leaders, offering hands-on experience in a culture that celebrates creativity and teamwork.

Benefits and Culture

Interns at Nvidia enjoy a plethora of benefits, from competitive stipends to mentorship opportunities, all within an environment that values growth and learning.

Opportunities for Students

Whether you're an undergraduate, a master's student, or a Ph.D. candidate, Nvidia's internships provide a real-world glimpse into the tech industry, offering valuable experience in various technology fields.

Pathways to Full-Time Employment

Many interns have transitioned into full-time positions, marking the start of successful careers at Nvidia. The internship program is more than a stepping stone into the company; it’s an investment in the professional development of interns. The goal is to ensure that interns are well-equipped for future challenges.

Nvidia Careers: More Than Just a Job

Nvidia offers more than just a job to its employees; it provides a front-row seat on the journey into the future of technology. Nvidia stands as a pillar of innovation with its vast opportunities in hardware, graphics, gaming, machine learning, and computer science. Nvidia careers serve as a launching pad for talented workers who aim to redefine the technological landscape. Whether through full-time positions or internships, joining Nvidia means contributing to a legacy of breakthroughs and becoming part of a global community dedicated to pushing the boundaries of what's possible.
Learn more about NVIDIA Corporation
Size
22,473 employees
Market Cap
$350.4 billion
Industry
Net Income
$4.3 billion
Founded
1993
5 Year Trend
+31.3%
Revenue
$16.6 billion
NASDAQ

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