The Senior Software Engineer is a hands-on technical contributor within 7-Eleven’s Marketing Technology (MarTech) organization, responsible for designing, building, and operating the services and integrations that power personalized, cross-channel customer experiences. This role develops and maintains the APIs, orchestration and activation services, and platform integrations that connect MarTech’s data, decisioning, and content capabilities to owned web, app, in-store, pump, CRM, and paid channels. The Senior Software Engineer partners closely with product, data engineering, architecture, and data science to turn personalization and campaign requirements into reliable, scalable, production-grade software. As a senior individual contributor, this role sets engineering standards, mentors other engineers, and helps consolidate fragmented capabilities into a cohesive, well-governed MarTech platform.
KEY DUTIES AND RESPONSIBILIITES:
- Design, build, test, and operate backend services, APIs, and integrations supporting personalization, campaign activation, and content delivery across MarTech channels.
- Implement and maintain integrations across the MarTech stack (e.g., Salesforce Marketing Cloud, Contentstack, Databricks/Hightouch, Kafka event streams) to enable real-time, event-driven experiences.
- Contribute to the orchestration/activation layer that consumes models, rules, and audiences and delivers consistent decisions to owned and paid channels.
- Partner with data engineering and data science to operationalize model outputs and customer attributes for use in production decisions.
- Ensure engineering quality through code reviews, automated testing, CI/CD, observability, and adherence to security, privacy, and compliance requirements.
- Reduce fragmentation and single points of failure by documenting services, standardizing patterns, and consolidating personalization capabilities under MarTech.
- Provide technical guidance and mentorship to engineers and support estimation, design reviews, and delivery planning.
EDUCATION AND EXPERIENCE:
EDUCATION: Bachelors/4 Yr Degree
YEARS OF RELEVANT WORK EXPERIENCE: 5+ years
CERTIFICATIONS / LICENSES: Cloud certifications (AWS or Azure) preferred.
SPECIFIC KNOWLEDGE AND SKILLS:
- Strong proficiency in one or more backend languages (e.g., Python, Java, Node.js/TypeScript, Go) and RESTful API design.
- Experience with cloud platforms (AWS or Azure), containerization (Docker/Kubernetes), and CI/CD pipelines.
- Experience with event streaming and real-time data (e.g., Kafka) and integrating with data platforms such as Databricks.
- Working knowledge of MarTech/personalization ecosystems (e.g., Salesforce Marketing Cloud, CDP/identity, headless CMS such as Contentstack).
- Solid understanding of software design, testing, observability, and secure, compliant handling of customer data.
- Strong collaboration and communication skills across product, data, and architecture teams.
This job description is intended to describe the general nature and level of the work being performed by the individuals assigned to this job. This is not an exhaustive list of all duties and responsibilities. Management reserves the right to amend and change the duties and responsibilities of this job to meet business and organizational needs, as necessary.
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