JOB DESCRIPTION:

The Opportunity

This position is an onsite opportunity in the Lingo Division. Lingo is a new biosensing technology that provides users a window into their body. Lingo tracks key biomarkers - such as glucose, ketones, and lactate - to help people make better decisions about their health and nutrition. Biowearable technology will digitize, decentralize, and democratize healthcare.

As a Senior Sales Operations Analyst, you will be responsible to deliver high-quality analytics and reporting to our Sales, Finance, Product Marketing and Leadership teams. This role sits at the intersection of business analytics and analytics engineering. The Senior Sales Operations Analyst will partner closely with business stakeholders and the analytics technical lead to define reporting requirements and improve how analytics is consumed across the organization. While focused primarily on analytics delivery and stakeholder enablement, this role will also contribute to the development of scalable analytical datasets and reporting foundations.

We're looking for someone who enjoys both analytical problem solving and building durable reporting solutions-not just answering questions, but creating systems that make answers easier to access over time. A successful hire will be comfortable moving between stakeholder conversations, SQL development, dashboard design, metric definition, and collaborative data modeling work.

What You'll Do

• Own the roadmap for the Sales analytics consumption layer, including Tableau dashboards, executive reporting, metric accessibility, and stakeholder self-service capabilities.
• Partner with Sales, Finance, and GTM leadership to identify measurement gaps, define reporting priorities, and recommend improvements to analytics workflows and business processes.
• Partner with Business Operations, Sales, Marketing, and Product teams to identify, evaluate, and prioritize growth opportunities by developing analytical frameworks, business cases, and performance measurement plans for strategic initiatives.
• Conduct ad hoc analyses and scenario modeling to assess the potential impact of growth initiatives, market opportunities, customer acquisition strategies, and commercial programs, providing data-driven recommendations to support business planning and decision-making.
• Own the design, maintenance, and evolution of executive reporting frameworks, ensuring key business metrics are consistently defined, trusted, and actionable. Deliver recurring weekly, monthly, and quarterly reporting to leadership and business stakeholders.
• Improve stakeholder access to data through scalable reporting solutions, analytical investigations, stakeholder training, documentation, and self-service analytics initiatives.
• Contribute to data model development, metric definition, and business logic within dbt, helping ensure business requirements are accurately represented in shared analytics foundations and scalable reporting assets.
• Serve as the analytics owner for sales compensation reporting, ensuring incentive metrics are accurate, auditable, and aligned with defined business rules. Partner with Finance and Sales leadership on compensation-related analyses and quarterly executive reporting.
• Own business-facing reference data and operational analytics assets, including mapping tables, reporting definitions, data validations, and stakeholder documentation.
• Partner with stakeholders to define, document, and maintain business metrics, ensuring reporting reflects agreed-upon definitions and business processes.
• Measure and improve the effectiveness of reporting solutions by tracking usage, gathering stakeholder feedback, monitoring adoption, and driving continuous improvements to analytics products. Prioritize reporting enhancements and consumption-layer initiatives based on stakeholder impact, business priorities, and team capacity.
• Validate the accuracy and consistency of business-facing metrics and reporting outputs, partnering with the analytics technical lead to identify data quality issues and improve trust in analytical products.

Experience You'll Bring
Required

• Based in Alameda, the team comes into the office 4 days a week.
• 5+ years of experience in Data Analytics, preferably in the commercial side of a business.
• Advanced SQL skills, including experience developing complex transformations and contributing to shared analytical datasets.
• Advanced proficiency in Tableau, including dashboard performance optimization, LOD expressions, parameter actions, and designing scalable reporting experiences.
• Experience working with modern analytics platforms and cloud data warehouses (e.g., Databricks, Snowflake, BigQuery, Redshift).
• Strong foundation in statistical analysis, experimental design, forecasting, trend analysis, and translating quantitative findings into business recommendations.
• Demonstrated ability to work independently in ambiguous, fast-changing environments, driving analytical work end-to-end from problem framing through implementation and iteration.
• Solid grasp of data modeling principles, including the ability to define metrics, enforce business logic, and contribute meaningfully to the design of analytical datasets.
• Excellent communication skills, including the ability to present complex findings to non-technical audiences and influence strategic decisions with data-backed recommendations.
• Proven ability to navigate competing stakeholder priorities, adapt to rapidly changing business needs, drive alignment across functions, and engage effectively in cross-functional environments.
• Ability to scope, structure, and solve ambiguous problems from end to end by creating clear analysis plans.
• Willingness to own critical reporting processes while continuously identifying opportunities to improve efficiency, scalability, and automation.

Preferred

• A track record of taking data from stakeholder workflows in the Microsoft Suite (i.e. Excel, PowerPoint) and finding ways to streamline reporting processes.
• Experience working within an analytics team that follows software and analytics engineering best practices, including dbt, Git-based development, testing, peer review, documentation, and semantic metric management.

Apply Now

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Divisional Information

Medical Devices

General Medical Devices:

Our medical devices help more than 10,000 people have healthier hearts, improve quality of life for thousands of people living with chronic pain and movement disorders, and liberate more than 500,000 people with diabetes from routine fingersticks.

CRM

As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.

Diabetes

We're focused on helping people with diabetes manage their health with life-changing products that provide accurate data to drive better-informed decisions. We're revolutionizing the way people monitor their glucose levels with our new sensing technology.

Vascular

Abbott Vascular provides innovative, minimally invasive, and cost-effective products for treatment of vascular disease.

Neuromodulation

Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum.

Structural Heart

Structural Heart Business Mission: why we exist

Our business purpose is to restore health and improve quality of life through the design and provision of device and management solutions for the treatment of structural heart disease.

EP

In Abbott's Electrophysiology (EP) business, we're advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

HF

In Abbott's Heart Failure (HF) business, we're developing solutions to diagnose, monitor and manage heart failure, allowing people to restore their health and get on with their lives.

Diagnostics

We're empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott's diagnostics instruments, providing lab results for millions of people.

Abbott Molecular is a leader in molecular diagnostics and the analysis of DNA, RNA, and proteins at the molecular level.

Our Point of Care diagnostic portfolio spans key heath and therapeutic areas, including infections disease, cardiometabolic, informatics and toxicology.

Our diagnostic solutions are used in hospitals, laboratories and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.

Our rapid diagnostics solutions are helping address some of the world's greatest healthcare challenges.

Nutrition

Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow to keeping adult bodies strong and active. Millions of people around the world count on our leading brands - including Similac®, PediaSure®, Pedialyte®, Ensure®, and Glucerna® - to help them get the nutrients they need to live their healthiest lives

The base pay for this position is
$100,000.00 - $200,000.00
In specific locations, the pay range may vary from the range posted.

JOB FAMILY:
Sales Support & Administration

DIVISION:
LNGO Lingo

LOCATION:
United States > Alameda : 2901 Harbor Bay Parkway

ADDITIONAL LOCATIONS:

WORK SHIFT:
Standard

TRAVEL:
Yes, 10 % of the Time

MEDICAL SURVEILLANCE:
No

SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)