Senior Sales Manager

Crescent

$90K — $120K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum of three years of hotel sales experience in a full-service hotel.
  • Preference for candidates with Hilton sales experience.
  • Knowledge of diverse market segments including corporate, government, and sports.
  • Experience with hotel sales systems like Delphi or OnQ is a plus.
  • Proven negotiation and closing skills are essential.
  • Excellent communication skills, both written and verbal.
  • Strong organizational and time management abilities.
  • Ability to work independently while also supporting team efforts.
  • Proficient in Microsoft Office Suite.
  • Valid driver's license required for outside sales activities.

Responsibilities

  • Develop and execute strategic sales plans to meet revenue and occupancy targets.
  • Prospect and secure new business via calls, networking, and industry events.
  • Maintain and cultivate existing client accounts and relationships.
  • Identify opportunities in various market segments such as corporate and leisure.
  • Conduct hotel site inspections and lead client presentations.
  • Negotiate contracts and rates within company guidelines.
  • Use Hilton’s sales systems and CRM to manage accounts and leads.
  • Collaborate with multiple departments to execute group business successfully.
  • Participate in revenue and sales strategy meetings weekly.
  • Prepare sales reports and market activity updates.
  • Monitor market trends and competitive landscape for business opportunities.
  • Represent the hotel at community and industry events.

Benefits

  • Opportunities for professional development and advancement.
  • Inclusion in a collaborative and supportive company culture.
  • Access to comprehensive training programs.
  • Employee discounts across Hilton properties.
  • Participation in community engagement initiatives.
Full Job Description
  • Develop and execute strategic sales plans to achieve revenue and occupancy goals.
  • Prospect, solicit, and secure new business through outside sales calls, networking, trade shows, and industry events.
  • Maintain and grow existing accounts while developing long-term client relationships.
  • Identify and pursue opportunities within corporate, government, association, sports, SMERF, and leisure market segments.
  • Conduct hotel site inspections and client presentations.
  • Negotiate contracts, rates, and concessions within approved guidelines.
  • Utilize Hilton sales systems and CRM platforms to manage accounts, leads, and opportunities.
  • Collaborate with Catering, Revenue Management, Front Office, Food & Beverage, and Operations teams to ensure successful execution of group business.
  • Participate in weekly revenue and sales strategy meetings.
  • Prepare sales reports, forecasts, and activity updates.
  • Monitor market trends, competitor activity, and local economic conditions to identify new business opportunities.
  • Represent the hotel at community events, chamber meetings, and industry associations.
  • Ensure excellent customer service before, during, and after each event or group stay.
  • Maintain compliance with Hilton brand standards and Crescent Hotels & Resorts policies.


Qualifications

  • Minimum of three years of hotel sales experience, preferably in a full-service hotel environment.
  • Hilton sales experience preferred.
  • Knowledge of group, corporate, government, association, and sports market segments.
  • Experience with Delphi, OnQ, CI/TY, or similar hotel sales systems preferred.
  • Strong negotiation and closing skills.
  • Excellent written and verbal communication abilities.
  • Strong organizational and time management skills.
  • Ability to work independently while contributing to a collaborative team environment.
  • Proficiency in Microsoft Office Suite.
  • Valid driver's license and reliable transportation for outside sales activities.


Similar Jobs

More Jobs at Crescent

More Hospitality & Recreation Jobs

Find similar Senior Sales Manager jobs: