Individual contributor responsible for leading risk control assessment, evaluation, consulting, and technical support on complex issues and assignments, with recognized expertise in a specialized product line or class of business. Operating under general management direction, this role functions within broad authority, requiring a high degree of technical complexity and cross-functional coordination, and may have regional, industry segment, or company-wide scope. The position is primarily responsible for implementing and administering Equipment Breakdown Risk Engineering activities in support of the Engineered Property Underwriting Group, in alignment with company underwriting guidelines and requirements.
JOB DESCRIPTION:
Essential Duties & Responsibilities
- Coordinate and carry out risk control activities, including managing and organizing risk assessments and evaluations via desktop and onsite surveys, in accordance with Underwriting Utilization of Risk Control Guidelines.
- Ensure that risk assessments and evaluations are completed for both renewal and new business within best practice timeframes.
- Collaborate with Underwriting in the development of service plans and objectives for major Equipment Breakdown (EB) client accounts, and provide ongoing support as an acting account engineer.
- Implement enterprise Equipment Breakdown Risk Control (EBRC) best practices in the assessment and evaluation of EB risks to support the selection and retention of profitable business.
- Coordinate with the EBRC Regional Director to administer the CNA quality assurance program for in-service jurisdictional inspection requirements.
- Collaborate with the EBRC Operations team to manage the jurisdictional needs of clients and underwriting, ensuring CNA remains in compliance with provincial regulations in both Ontario and Quebec.
- Take a lead role, where appropriate, in developing, implementing, and monitoring risk control and risk improvement plans for accounts requiring high-level skills and/or expertise.
- Conduct claims investigations of high-hazard risks, as required.
- Assist in the development of new and innovative products and services, based on knowledge of emerging trends in EB coverage or specific SIC occupancies. Identify and research risk exposures to develop strategic solutions and remain current on industry issues and challenges.
May perform additional duties as assigned.
In all responsibilities and interactions, all employees are expected to adopt and align with CNA’s Winning Behaviours: to be externally focused, accountable, collaborative, innovative, inclusive, and continuously learning.
Skills, Knowledge and Abilities
- In-depth knowledge of boiler machinery and equipment breakdown risk exposure and control via assessment, particularly as they pertain to power generation (cogeneration, hydro, renewable energy, mining), as well as exposure to complex commercial and industrial occupancies.
- Applies knowledge of risk control techniques and industry trends (including emerging issues and classes of business) to assess highly unusual loss potential and/or highly complex statutory violations, and recommend appropriate actions.
- Deep industry knowledge in one or more specific NDE techniques.
- Capable of developing consequential and indirect damage assessments and evaluations, including loss estimates (MFL, PML, NLE) for equipment breakdown objects and machinery.
- Ability to complete investigations on very high-value objects and indirect loss exposures.
- Proven track record of effectively engaging with Risk Managers, Senior Engineers, Brokers, and regulatory officials.
- Strong communication and teamwork skills, with well-developed analytical, technical, and organizational capabilities.
- Strong knowledge of Microsoft Office Suite and other enterprise business tools, including responsible use of AI‑enabled technologies (such as Copilot or similar) to enhance efficiency, analysis and workflow in accordance with company policies.
- Strong report writing skills.
- Valid driver’s license and access to a reliable vehicle.
Education and Experience
- University/College Bachelor’s Degree or Diploma in Engineering, Technology, or Science (Mechanical, Electrical, or Civil).
- Sound knowledge of applicable risk control engineering standards, with the ability to recognize risk hazards and protective measures associated with power generation (cogeneration, hydro, renewable energy, mining), as well as complex commercial and industrial occupancies.
- Minimum of 7–10 years of relevant field inspection and assessment experience, combined with account engineering of equipment breakdown risks.
- Ideally holds, or is working toward, an Ontario Certificate of Competency for the inspection of boilers and pressure vessels, as well as an active National Board Commission.
- Extensive knowledge and application of the ASME Boiler & Pressure Vessel Code, National Board Inspection Code, and applicable provincial laws, regulations, and standards related to the maintenance, inspection/testing, and protection of equipment and electrical systems.
- Ability to review and provide input on the appropriateness of specific repairs and alterations for large and highly complex pressure equipment.
- Ability to climb ladders of varying heights and enter confined spaces.
- Ability and willingness to travel primarily throughout Canada, with occasional travel to the United States.
Our Total Rewards philosophy reflects our commitment to building a high-performing, inclusive culture where every team member is empowered to grow, contribute, and thrive. We value the unique strengths and perspectives each individual brings to our business, our clients, and our communities. The base salary range for this position is $100,000 to $140,000, complemented by a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional, and social wellbeing goals. Base salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. Please note that this posting is for an existing vacancy.
