Zendesk

Senior Revenue Recognition Manager

Zendesk$151K — $227K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of revenue recognition or technical accounting experience, including Big 4 audit and industry roles
  • CPA certification required
  • Hands-on management of end-to-end close in Zuora Revenue (RevPro)
  • Strong knowledge of ASC 606

Responsibilities

  • Lead the monthly open and close process in Zuora Revenue (RevPro) ensuring accuracy and audit readiness
  • Oversee integration and posting of revenue-related journal entries into the GL
  • Review and maintain reconciliations for deferred revenue and contract assets
  • Provide technical accounting analysis and ASC 606 guidance for complex transactions
  • Mentor the revenue accounting team to enhance skills and quality standards
  • Continuously improve revenue close procedures and internal controls

Benefits

  • Hybrid work model offering a mix of onsite and remote work
  • Opportunities for professional development and team collaboration
  • Rich onsite experiences focused on connection and learning
Full Job Description
Job Description

Who We're Looking For

We're looking for a Senior Manager, Revenue Recognition to join our team in Austin, TX and own the operational core of our revenue close - from period open to final posting in Zuora Revenue (RevPro). This is a hands-on role built for someone with deep technical accounting roots and the operational discipline to run a clean, repeatable close every month.

If you've built your foundation in Big 4 audit, moved into an operational revenue role, and found yourself genuinely invested in getting the subledger right - this might be the right next step.

What you'll be doing
  • Lead the end-to-end monthly open and close process in **Zuora Revenue (RevPro)**, ensuring accuracy, timeliness, and audit-readiness every cycle
  • Oversee the integration and posting of revenue-related journal entries into the GL, ensuring proper classification and completeness
  • Review and maintain key balance sheet reconciliations including deferred revenue, contract assets, and unbilled AR
  • Provide ad-hoc technical accounting analysis and ASC 606 guidance on complex transactions, contract modifications, and escalations
  • Serve as a senior mentor to the revenue accounting team - reviewing work, building skills, and maintaining a high standard of quality
  • Continuously improve revenue close procedures, internal controls, and documentation to keep the team compliant and audit-ready


What you bring to the role
  • You've owned a Zuora Revenue (RevPro) close end-to-end - including the moments when the period didn't want to close - and can speak to how you worked through it
  • You can navigate complex ASC 606 scenarios and translate the technical accounting conclusion into something a non-accountant can actually understand
  • You've untangled a deferred revenue, contract asset, or unbilled AR reconciliation that didn't tie, and you have a clear point of view on what good looks like
  • You know what a close looks like when it's running well - and you've had to rebuild one that wasn't
  • You can point to someone on a previous team who is better at their job because of you
  • You're comfortable operating across finance, accounting, and operations without needing a defined lane


Basic Qualifications
  • 7+ years of experience in revenue recognition or technical accounting, with a mix of Big 4 audit and operational industry experience
  • CPA required
  • Hands-on experience managing period close in **Zuora Revenue (RevPro)**
  • Strong working knowledge of **ASC 606**


Preferred Qualifications
  • SaaS industry experience
  • Experience with **NetSuite** or a comparable ERP
  • Prior experience managing or mentoring accounting staff


Where We Work

In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

The US annualized base salary range for this position is $151,000.00-$227,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.

About Zendesk

Zendesk is a customer service software company headquartered in San Francisco, California, USA. It is listed on the New York Stock Exchange with the symbol ZEN and is a constituent of the Russell 2000 Index. The company provides a cloud-based customer support platform which allows quicker and easier interaction between businesses and customers. Zendesk has over 4,000 employees and serves 150,000 customers in 160 countries. The company was founded in 2007 by Mikkel Svane, Morten Primdahl, and Alexander Aghassipour.
Learn more about Zendesk
Size
2,570 employees
Market Cap
$10.3 billion
Industry
Net Income
-$218.1 million
Founded
2007
5 Year Trend
+33.7%
Revenue
$1 billion
NASDAQ

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