Overview

WHO are we looking for?

CAPTRUST is seeking a Senior Quality Assurance Associate is responsible for designing and implementing tests, debugging and defining corrective actions in both manual and automated testing contexts. A successful candidate for this role will review system requirements, create test cases in both manual and automated formats, manage test suites, execute test cases, manage defects and track multiple quality assurance metrics. This role includes participating in the software development life cycle (SDLC) and communicating with the Business Analysts, Product Managers, Developers and other project team members including business and operations stakeholders. This individual must be highly motivated, detailed oriented and ready continue building our comprehensive QA program that not only safeguards the quality of our software but also foster a "quality culture" within the organization.

Responsibilities

• Interpret, build upon, and comply with company quality assurance standards
• Carefully maintain defect records and track until completion and testing of fixes, assist in root cause analysis and help to implement corrective and preventative actions to prevent recurrence
• Document quality assurance activities with internal reporting and audits
• Improve standards for quality across all phases including production and design
• Identify training needs and take action to ensure company-wide awareness and compliance with quality mandates
• Pursue continuing education on new solutions, technology, and skills
• Develop and execute exploratory and automated tests to ensure product quality throughout the SDLC
• Creating detailed, comprehensive and well-structured test plans and test cases

Qualifications

Minimum Qualifications:

• Bachelor's degree in related field required or equivalent experience
• 2-5 years of experience as a Quality Assurance Analyst/Associate
• Intermediate understanding of the software development life cycle (SDLC) in an agile (two week sprint) setting
• Intermediate ability to articulate technical concepts to non-technical product and business users
• Intermediate ability to understand application interactions at the various layers - data, API, UI - and to utilize various testing tools and methodologies to test complex systems effectively and efficiently
• Beginner ability to contribute automated tests to an existing framework and execute within an existing pipeline
• Intermediate SQL testing experience to include SELECT, UPDATE, DELETE and multiple JOIN types to help retrieve and manipulate medium and larger data sets.
• Beginner ability with VS Code or other modern IDE
• Beginner ability with test automation utilizing Selenium, Playwright or other modern open source offerings

Desired Qualifications/Skills:

• Microsoft Dynamics CRM experience a plus
• Financial or Investment Industry knowledge a plus
• Experience with API, security or performance testing tools and methodologies
• Mentoring of associate/intern QA on the team

WHAT can you expect from your career at CAPTRUST?

Our colleagues, like our clients, tend to stay with CAPTRUST for years. There's a reason for it; it's a great culture in which to work and grow. We all work together, each of us motivating those around us with our commitment to high standards. At CAPTRUST, expect a fully stocked break room, fun employee events, and a quality team surrounding you with opportunities for personal growth.

Our Employee Benefits Package shows how much we value our team. Some benefits include:

• Company discretionary bonus.
• Health, dental, and vision coverage, employer 401(k) plan and company match, health savings accounts, flexible spending accounts, and voluntary supplemental plans subject to plan terms.
• Company-paid benefits such as life insurance, short-term disability, and long-term disability, subject to applicable waiting periods.
• Paid time off (PTO) or Paid Sick Leave (PSL)

WHERE will you be working?

4208 Six Forks Rd #1700 | Raleigh, NC 27609

Due to the nature of the role, this is not a remote or work from home position. #LI-Onsite

HOW do we build a world class organization one brick at a time?

We make it a priority to hire those who have a commitment to service, a real interest in other people, and a passion to continuously improve. Simply put: the difference at CAPTRUST is the quality of our people and depth of our bench. If you are ready to make your mark, we want to talk to you.

Are you the next brick?

To get it done the CAPTRUST Way, an individual should exhibit the following characteristics:

• Ability to build successful, collaborative, and trusting relationships
• Instinctive aptitude for consistently creating accurate, concise, respectful, and easy-to-understand verbal and written communications conveying complex information
• A strong sense of urgency about getting work done and solving problems to achieve results that benefit our clients and colleagues, even when faced with challenges
• Inherent desire to give back to our communities and enrich the lives of those around us
• An other-centered mindset
• Integrity through maintaining objectivity

This position will remain open until filled.