Description Senior QA Engineer 2, Team Lead - ERP Platform (Next-Generation Products) Location: Hybrid to Wayne, PA or Naperville, IL, with remote consideration
Employment Type: Full-time
The Opportunity Software quality assurance is being fundamentally disrupted. The tools, the workflows, the mental models - all of it is in motion. We're looking for a QA Lead who sees that disruption as an opportunity, not a threat.
This is not a seat-warming role. We need a hands-on leader who can reimagine what QA looks like in an era of AI-assisted development - someone who will challenge assumptions, experiment boldly, and raise the quality bar on the new generation of our ERP platform. You will be a foundational voice in shaping how quality is practiced across our next-generation cloud products as we build them from the ground up under our AWS-native ERP platform.
You'll lead a team of approximately six offshore QA contractors, embed deeply with engineering and product leadership, and be a practitioner yourself - writing tests, debugging failures, designing strategies, and introducing AI-augmented QA workflows that your team can learn from and build on.
What You'll Be DoingLead and Innovate- Own QA strategy and execution across our next-generation ERP products - cloud-native, AWS-hosted, and actively growing.
- Define what modern QA looks like for a team where AI tools are first-class contributors to test design, automation scaffolding, defect analysis, and coverage planning.
- Challenge inherited assumptions about how testing is done. Propose and implement better approaches. Be the person who makes us think differently.
- Establish practical QA metrics - automation coverage, regression effectiveness, defect leakage, flaky test rates, performance baselines - and use them to drive real decisions.
Lead the Team- Mentor, coordinate, and raise the quality of an offshore QA contractor team across test planning, work assignment, review, and quality standards.
- Partner closely with developers to keep automated tests reliable, maintainable, and wired into CI/CD pipelines.
- Communicate risk clearly and confidently to engineering, product, and leadership stakeholders.
Execute Hands-On- Build and maintain automated test coverage for UI, API, regression, smoke, and critical ERP business workflows.
- Contribute directly to automation using tools such as Playwright, Selenium/WebDriver, Cucumber, REST Assured, TestNG/Serenity, or equivalents.
- Design and execute performance/load testing using JMeter, k6, Gatling, or comparable tools.
- Strengthen manual QA and exploratory testing practices, regression planning, defect triage, and release readiness.
Required Qualifications- 7+ years of QA experience including hands-on test automation.
- 2+ years leading or mentoring QA engineers or offshore QA teams.
- Strong experience testing enterprise web applications end-to-end.
- Practical experience with modern browser automation (Playwright, Selenium/WebDriver) and BDD-style frameworks (Cucumber).
- Experience testing REST APIs using REST Assured, Postman, or comparable tools.
- Experience planning and executing performance or load tests.
- Strong SQL and database validation skills.
- Demonstrated track record of using AI tools to meaningfully improve QA throughput, coverage, or quality - not just as a talking point.
- A mindset of ownership and agency: you identify problems, propose solutions, and drive them to completion without waiting to be asked
Preferred Qualifications- Experience testing AWS-hosted or cloud-native applications (Lambda, API Gateway, SQS/SNS, RDS, or similar).
- Experience with ERP, HR, payroll, finance, or other complex workflow-heavy enterprise systems.
- Experience with CI/CD integration for automated test suites.
- Experience building test data strategies for complex multi-tenant business workflows.
- Familiarity with accessibility testing, security testing concepts, and production observability/log analysis.
- Experience improving brittle or flaky automation suites - and keeping them fixed.
- Experience with reporting pipelines, batch jobs, integrations, or stateful backend processes.
What We're Really Looking For Someone who has looked at what AI is doing to software development and thought hard about what it means for QA - and who has opinions and experiments to show for it. Someone who is energized by building something new rather than maintaining something old.
The person who will thrive here is equal parts practitioner and strategist: they can write a Playwright test in the morning, coach an offshore engineer in the afternoon, and spend an evening thinking about what the test suite should look like in two years. They don't need a perfect greenfield environment, a fully-staffed team, or a playbook handed to them. They make the playbook.
What Success Looks Like 90 days: You understand our ERP platform and its quality landscape, have built credibility with engineering and product teams, established clear standards for the offshore QA team, and surfaced the highest-value opportunities for automation and coverage improvement.
6 months: You have demonstrably improved automation reliability and maintainability, introduced AI-assisted QA workflows the team is actively using, strengthened performance testing, and reduced release risk in measurable ways. The team is executing better because you're leading it.
1 year: QA is a strategic differentiator for the ERP platform - not a checkbox. You've helped define what that means and made it real.
