We are looking for a highly motivated individual to join our property management team in New York City. In this role, you will manage the real estate interests of the assigned asset(s) and will focus on maintaining a high level of customer service. You'll be responsible for the overall property operations and the administration of the tenants, including but not limited to accounts receivable, documentation, budgets, monthly reporting, customer service, and the development and training of the onsite staff.
As a member of this team, you will be responsible for:Customer Relationship Management:
- Establish and maintain world class customer relations with tenants.
- Manage the coordination, completion and communication efforts in a timely fashion with tenants before, during and after tenant fit ups and any other construction project.
Property Management / Operations:
- Provide direction and oversight to both the administrative and engineering staff.
- Monitor progress and provide continuous feedback regarding performance.
- Oversee and manage assigned capital expenditure projects from start to completion with a focus on bringing projects in on time and on budget.
- Manage the property's operations to maximize performance. Plan, organize, direct and control the activities of the property, utilizing available resources (vendors, engineering staff, etc.).
- Oversee emergency response training.
Financial / Accounting:
- Responsible for the preparation and accuracy of annual budgets.
- Oversee, prepare and execute all monthly financial tasks.
- Ensure accuracy of the AR and AP processes.
- Review operating & RE Tax true up's and pre-bills.
- Provide supervision and support to the Tenant Coordinator and Financial Coordinator to ensure accuracy of billings and timing of AR collections.
Lease Administration:
- Review and approval of lease related payments: progress billing on work orders, check requisitions for tenant allowances, payments of brokerage commissions, approval of feasibility studies for design work requested.
- Interpret leases and ensure requirements are adhered to.
- Monitor and complete leasehold improvement allowances per the lease.
- Work with administration team (lease administrator and property administrator) to ensure current tenant lease profiles are entered into the system accurately.
To succeed in this role, you have:- College degree and a minimum of 5 to 7 years of experience in Property Management.
- 3+ years of supervisory experience. This includes strong employee relation skills, coaching skills and training skills.
- Familiar with tenant fit up, construction practices, and completion of capital expenditure projects, on time and on budget.
- Thrive in organizations that constantly evolve and adapt.
- Embrace collaborative sharing of knowledge within a teamwork environment.
- Driven to achieving results and continuously striving to deliver the highest performance through creative thinking
The annualized base salary ranges for the primary location and any additional locations are listed below. The base salary that is ultimately offered to the successful candidate will consider a wide array of factors including but not limited to the individual's skill set.
The expected salary range for this position is $140,000 to $180,000 per year.
You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans - details on these elements of compensation are included within OMERS & Oxford offer letters.
