Like all large digital enterprises, GEICO faces industry‑wide challenges related to digital fraud and customer account abuse. These challenges present an opportunity to strengthen customer trust, improve resilience across our digital experiences, and lead with thoughtful, modern protections. By establishing a dedicated Digital Fraud & Abuse capability, GEICO is taking a proactive, coordinated approach – owning the customer abuse lifecycle end to end and continuously improving the effectiveness of the controls that safeguard our customers and our business.
In this individual contributor role, we are looking for a Senior Program Lead who will lead the efforts for the Digital Fraud & Abuse team. You will partner with engineers, product and business stakeholders across the digital fraud domain and build scalable & resilient solutions that leverage industry standard tech and design patterns. As part of this role, you will pay a key role in standardizing capabilities to enable intelligent decision making that support us to respond to emerging threats swiftly.
This role will:
Drive cross-functional execution and prioritization for fraud prevention projects spanning identity, authentication, abuse prevention, and customer risk management.
Act as the primary liaison for engineering initiatives addressing digital fraud and abuse.
Translate engineering requirements into clear technical products for multiple engineering teams.
Collaborate closely with engineering and product teams to define project scope, mitigate obstacles, and ensure successful implementation progress.
Facilitate technical kickoff meetings by presenting the implementation plan and achieving consensus on scope, timeline, and integration specifications.
QualificationsRequired
8+ years in project management and solutions engineering within digital fraud, abuse prevention, identity risk, and related fields.
Demonstrated strong technical proficiency, including the ability to understand APIs, data workflows, customer environments, and effectively translate requirements for engineering teams.
Comprehensive knowledge of account takeover, social engineering, and authentication risk.
Proven track record of driving organizational change through influence in large, matrixed environments.
Experience working with data and technology teams to build machine learning and heuristic fraud signals and rules.
Experience partnering closely with product and engineering teams on platform evolution
Comfortable navigating ambiguity, committed to continuous improvement, and capable of taking ownership of projects with minimal supervision.
Preferred
Experience building programmatic fraud prevention capabilities
Insurance, fintech, or largescale consumer digital platform experience
Familiarity with adaptive authentication, device intelligence, and risk engines
Relevant certifications
Annual Salary
$120,000.00 - $260,000.00
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate27s work experience, education and training, the work location as well as market and business considerations.
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
