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Job Category
Product
Job Details
Role Description:
We are looking for a great Product Manager to be part of the team which enables our internal & external customers with secure mobile applications, offline syncing, intelligent notifications, and other core mobile services.
To be successful in this role, you need excellent communication, as well as product and program management skills. You will be responsible for ensuring that Salesforce meets the needs of our customers through a technical platform product. You will work with customer requirements as well as different business functions including product experience, site reliability, customer-centric engineering, operations, and release management. This role will require you to not only drive the roadmap for your team but also develop the long term strategy of our mobile platform offerings.
In addition, you will be expected to be the biggest advocate of your product to customers through customer feedback sessions, Salesforce events & blogs and even podcasts. You will serve as the loudspeaker of the innovative work your engineering and design team will be doing.
Responsibilities:
- Plan and execute the short term (3-6 months) roadmap of a mobile platform product/service day-to-day with developers, tech writing and design.
- Strategize the medium to long term priorities of this team (1-3 years) in order to make our customers/partners successful.
- Gather feedback from internal/external partners & external customers on how the roadmap can be iterated over time to meet their needs.
- Market & evangelize current features & roadmap across multiple mediums (blogs, podcasts, live streams).
- Serve as the main point person for feedback, questions, comments regarding your highly technical product to partners, customers, sales people, customer success people and others.
Requirements:
- BS or MS in Engineering, Computer Science, or related disciplines or equivalent experience in technical leadership roles. MBA is a plus.
- Motivated by solving complex problems and bringing order & structure to ambiguity.
- Proven ability to influence and coordinate cross-organization teams to execute important company priorities.
- Desire to market platform services/products through blogs, events, podcasts and other mediums.
- Ability to communicate to various stakeholders ranging from tactical technical detail to high level strategy.
- Experience presenting to executive leadership, participating in the sales cycle, and handling sensitive customer escalations.
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
