About the Role

As a Senior Product Manager, you will own the vision, strategy, and evolution of key product lines within the Chorus platform. You will translate market needs, client patterns, and platform capabilities into clear product direction-balancing strategic foresight with the pragmatism needed to drive outcomes in a complex healthcare ecosystem.

You will work at the intersection of R&D, Delivery, and Go-To-Market, ensuring each product area has well-defined goals, reusable templates, and a roadmap that reduces swirl, increases reuse, and unlocks scalable growth. You'll define problems deeply, synthesize insights from users, clinical experts, research, and stakeholders, and convert them into product requirements, sequencing, and standards that elevate how solutions are built across Chorus.

As a senior leader on the Product team, you will champion clarity, prioritization, and measurable impact. You will shape product narratives, guide cross-functional alignment, and create the artifacts-requirements, stories, templates, and playbooks-that enable both Delivery teams and external partners to move faster with higher quality. Your work ensures that each product line evolves intentionally, customers experience consistent value, and the platform advances toward our long-term vision of intelligent, scalable healthcare infrastructure.

What You'll Be Doing

• Define the vision and roadmap for behavioral health workflows across intake, referrals, crisis response, care coordination, and ongoing case management.
• Translate real-world behavioral health practices, policy changes, and user insights into clear product requirements, workflow definitions, and reusable templates.
• Partner with Clinical Solutions, Design, Engineering, and Delivery to ensure features are feasible, well-sequenced, and aligned to product standards and platform capabilities.
• Identify cross-client patterns to create scalable, repeatable modules that reduce customization and accelerate delivery.
• Define and evolve mobile-first behavioral health workflows optimized for frontline, in-field, and time-sensitive use cases
• Drive FHIR-aligned workflow and data model design, ensuring behavioral health workflows integrate cleanly with EHRs, EDWs, crisis systems, and external partners through modern interoperability standards.
• Prioritize roadmap decisions based on user value, strategic impact, regulatory alignment, and long-term scalability.
• Measure product performance and user outcomes to inform iteration and continuous improvement.
• Support GTM, Partner Success, and Delivery teams with clear product artifacts that improve scoping, demos, and client alignment.

What We're Looking For

• 5+ years of product management experience owning features or product lines through discovery, definition, delivery, and iteration.
• Strong ability to map complex workflows, gathering requirements, synthesizing user research, and translating real-world scenarios into clear product specifications and reusable patterns.
• Proven success launching workflow-heavy products and driving measurable impact across end users and operational stakeholders.
• Effective cross-functional partner to Engineering, Design, Clinical Solutions, Delivery, Data, and GTM teams, with strong communication and alignment skills.
• Analytical thinker skilled at using data, feedback, and usage insights to refine workflows and inform roadmap decisions.
• Familiarity with Agile methodologies, including backlog refinement and iteration planning.

Nice to Have Qualifications

• Experience in healthcare, behavioral health, public health, or similarly complex regulated environments.
• Experience building and scaling mobile product experiences, including designing workflows for constrained environments (intermittent connectivity, performance, accessibility) and aligning mobile and web experiences within a unified product strategy.
• Understanding of healthcare interoperability, especially FHIR, HL7, and EHR/EDW integration models.
• BS/BA in a relevant field; technical or clinical background helpful but not required.

Why Join Us?

• A mission-driven company - be part of a team that is helping to improve people's lives by democratizing technology development in health!
• Full medical, dental, vision and life insurance benefits
• 401K plan
• Company stock options
• Unlimited paid vacation
• Performance bonuses
• Company support for career and skill development
• Fun company events and outings

Compensation Disclosure
The anticipated base salary range for this position is $140,000 - $160,000 in the Los Angeles market. Actual offers depend on skills, experience, and location, and may include additional components such as performance bonuses, stock options, and benefits.