Senior Product & Business Analyst, US & Canada(MJ000716)

Trip.com Group

$90K — $130K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of experience in product, business, or data analysis, preferably in travel or e-commerce.
  • Strong SQL, Excel, and data visualization skills (Tableau or similar).
  • Proven ability to extract data-driven and actionable insights and recommendations.
  • Results-oriented with strong ownership and curiosity to dig deep.
  • Excellent communication and presentation skills with stakeholders at all levels.
  • Bachelor's degree or higher in a quantitative field such as Statistics, Finance, Economics, Engineering, Mathematics, or Business.
  • Mandarin is a plus.
  • Valid working permit/visa in the US (no sponsorship).

Responsibilities

  • Analyze financial, product, and marketing data to identify trends and growth opportunities.
  • Build dashboards and reports to track KPIs related to conversion, campaign performance, and profitability.
  • Translate complex data into actionable insights and clear recommendations for leadership and HQ product teams.
  • Collaborate with product, user research, and cross-functional teams to support multi-channel strategies.
  • Monitor competitive and market dynamics, providing data-driven input into strategic planning.
  • Drive business optimizations through structured analysis and timely performance diagnostics.

Benefits

  • Hybrid work model based out of Norwalk, CA.
Full Job Description
The Role

We are seeking a highly motivated and analytical Senior Product & Business Analyst to to help drive growth across our US & Canada markets. In this role, you'll be the backbone of our strategy efforts-diving deep into financial performance, product funnels, marketing campaigns, and sales data to uncover insights that guide decision-making. As part of a small team and a growth market, you'll flex across all aspects of the business, from P&L analysis to product optimization, ensuring we focus on the right opportunities and deliver impact. This role reports into the Director of Product & Marketing, US & Canada.

This is a hybrid role based out of Norwalk, CA.

In this Role, you'll get to:
  • Analyze financial, product, and marketing data to identify trends, root causes, and growth opportunities.
  • Build dashboards and reports to track KPIs related to conversion, campaign performance, and profitability.
  • Translate complex data into actionable insights and clear recommendations for leadership and HQ product teams.
  • Collaborate with product, user research, and other cross-functional teams to support multi-channel, localization strategies.
  • Monitor competitive and market dynamics, providing data-driven input into strategic planning.
  • Drive business optimizations through structured analysis and timely performance diagnostics.

What you'll Need to Succeed:
  • 3-5 years of experience in product, business, or data analysis, preferable in travel or e-commerce. Experience in consulting or investment banking with strong analytical exposure also highly valued.
  • Strong SQL, Excel, and data visualization skills (Tableau or similar).
  • Proven ability to extract data-driven and actionable insights and recommendations.
  • Results-oriented with strong ownership and curiosity to dig deep.
  • Proactive and growth-minded with a data-driven approach to continuously optimize strategies.
  • Excellent communication and presentation skills with stakeholders at all levels.
  • Bachelor's degree or higher in a quantitative field such as Statistics, Finance, Economics, Engineering, Mathematics, Business.
  • Mandarin is a plus.
  • Valid working permit/visa in the US (no sponsorship)

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