The Senior Process Analyst (FinOps) is responsible for the FinOps processes including chargeback, payment, reporting and data analytics with direction from the IT & FinOps Lead. This includes acting as primary liaison for support, providing subject matter expertise and championing continuous improvement of Delivery processes and tools. This role is hybrid (2 - 3 days/week in the office) - based in Toronto, ON Key Accountabilities: - Cost Visibility & Reporting: Maintain and enhance cost management tools (e.g., AWS Cost Explorer) and reports (to provide granular visibility into spend. - Optimization & Savings: Identify opportunities for cost savings (e.g. through Savings Plans, eliminating unused licenses) - Budgeting & Forecasting: Develop accurate monthly and quarterly spend forecasts. Perform variance analysis to explain "the why" behind spend spikes. - Governance & Policy: Develop and enforce policies (e.g. tagging format, notes, no credit card purchases, approvals) to ensure proper cost allocation across departments and projects. - Stakeholder Education: Train stakeholders on policies and tools to foster a culture of cost-awareness. - Process Improvements & AI: Leverage AI and automation to streamline processes and enhance reporting capabilities. - GTS Office Support: As needed, perform GTS Office support tasks like project reporting to help with the workload of the team. Must Have(s): - University/undergraduate degree in related discipline or equivalent Analyst experience within the financial services industry - Minimum 5 years' experience within an Information Technology environment - Minimum 2 years experience with cloud financial tools including AWS Cost Explorer - Experience using a scripting language including Google Appscripts - Experience developing reports and using data visualization tools including LookerStudio - Demonstrated ability to balance competing or conflicting goals - Strong influencing, facilitation and negotiation skills - Strong problem solving and analytical skills to rapidly assess situations and develop alternate solutions approaches necessary to resolve high-level, complex problems - Ability to work independently on assignments, with tight deadlines under minimal supervision - Highly analytical - Strong organizational skills - Excellent oral and written communication skills - Strong attention to detail Nice to Have: - FinOps Certified Practitioner - Experience with Azure or GCP - Experience with Workday Salary Range: 80,000/year - 90,000/year CAD Please note that the salary range included is a guideline only. The salary offered may vary based on factors, including, but not limited to, the successful candidate's relevant knowledge, skills, and experience. The recruiting efforts for this role are intended to fill a vacant position.