Gusto

Senior Pricing and Monetization Manager

Gusto$180K — $218K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in fintech, payroll, HR, or E-commerce SaaS.
  • Expertise in B2B/B2C SaaS Pricing and Monetization strategies.
  • Strong analytical skills with data analysis expertise, including AI tools.
  • Exceptional communication skills for executive interactions.
  • Proficient in cross-functional stakeholder management and relationship building.
  • Background in developing go-to-market recommendations across various functions.
  • Capability to work in fast-paced environments and manage shifting priorities.

Responsibilities

  • Partner with cross-functional teams to assess pricing strategies and monetization.
  • Drive and manage commercial go-to-market initiatives and cross-functional projects.
  • Transition the team towards AI-powered monetization practices, delivering MVPs and pilots.
  • Establish and monitor key Pricing and Monetization KPIs.
  • Serve as the primary expert for Monetization and Commercial strategy efforts.
  • Collaborate closely with Product, Sales, and Finance leaders on strategic initiatives.
  • Translate complex pricing strategies for non-specialist stakeholders.

Benefits

  • Hybrid work model with flexible in-office expectations.
  • Commitment to diversity and inclusion in hiring practices.
  • Strong emphasis on personal growth and learning opportunities within the role.
Full Job Description
About the Role

Our Product Pricing & Monetization team sits at the intersection of product and commercial strategy, responsible for holistic pricing and packaging across Gusto's full product suite.

We're looking for a Senior Pricing and Monetization Manager to focus across ourplatform portfolio including Gusto Payroll, Gusto Time management and HR, and our suite of embedded financial services for employers and employees. You'll collaborate closely with product, sales, marketing, data, engineering, and finance, with work that is visible to Gusto leadership.
What You'll Do
  • Work in partnership across Product, Finance, Marketing, and Go-to-Market to review and recommend monetization and pricing strategies for new product launches and our existing portfolio.
  • Be a world-class operator, owning and delivering on cross-functional projects and commercial go-to-market initiatives. In an AI-native environment, strategy, ownership, and execution goes broad. You will be asked to learn, adapt and grow your range of expertise.
  • Help shift from a commercial strategy and operations function, to an AI-powered builder program. You'll ship MVPs, Proof of Concepts, and pilots right into market.
  • Decide, Build, and Monitor the key Pricing and Monetization KPIs across our product and go-to-market portfolio.
  • Be the pricing and monetization expert and go-to-partner for Monetization and Commercial strategy.
  • Work closely with key stakeholders such as: Product, Product Marketing, Sales, Data Science, and Finance. Products will have direct executive line-of-sight and direct impact to our product and business.
What We're Looking For
  • Background in fintech, business banking, retirement, E-commerce, payroll, or HR back office SaaS
  • Background in B2B / B2C Saas in Payroll, HR, Fintech, ECommerce or related field.
  • An AI-native operator who can go from strategy to execution quickly, building Agents instead of processes. You'll be an expert in Claude.ai, Claude Code, and Cursor.
  • A strong analytical mindset with strong attention to detail and creative problem-solving ability. Able to use AI tools to conduct end-to-end technical data analysis.
  • Executive relationship management and communication. You'll be presenting and working on topics for our executives, board, and senior leaders across Gusto.
  • Exceptional cross-functional stakeholder management and relationship-building skills. Your success will be defined by your ability to move a broad set of stakeholders towards a common goal.
  • Clear, concise communicator, able to distill complex ideas for any audience
  • Thrives in fast-moving environments; able to pivot quickly and manage competing priorities
  • Curious, growth-oriented, and genuinely passionate about pricing
Nice to Have
  • Experience developing and delivering pricing and go-to-market recommendations in product, marketing, finance, or consulting.
  • Experience with technical pricing research, like conjoint or max diff analysis, or other quantitative research techniques.
  • Expertise in technical data analysis skills, like SQL, Python or R. Expect underlying foundation coupled with ability to use AI to execute.
  • Familiarity with the latest AI tools to help with coding or data analytics tools such as Claude, Cursor, Gumloop
Compensation

Our cash compensation amount for this role is targeted at $152,000 - $180,000/yr in Denver, Phoenix, and Atlanta, and $180,000 - $218,000/yr for San Francisco & New York. The salary range for Toronto is CAD 133,000 - 160,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

#LI-Hybrid

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

About Gusto

Gusto is a cloud-based human resources software platform that provides payroll, benefits, and HR management services to small businesses. The company was founded in 2011 and is headquartered in San Francisco, California. Gusto's platform automates many of the administrative tasks associated with HR, such as payroll processing, tax filings, and benefits administration. The company also offers a range of HR services, including compliance support, employee onboarding, and time tracking. Gusto is committed to helping small businesses succeed by providing them with the tools and resources they need to manage their HR operations more efficiently.
Learn more about Gusto
Size
1,000 employees
Industry
Founded
2012

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