Manulife Financial Corporation

Senior Platform Engineer

Manulife Financial Corporation • $113K — $163K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in software, platform, or infrastructure engineering with ownership of at least one platform capability.
  • 8+ years of experience in Azure, including governance and managed services.
  • 5+ years managing production Kubernetes environments with service mesh experience.
  • 5+ years in progressive delivery using canary or blue/green deployments.
  • 4+ years with Terraform and CI/CD, focusing on reusable modules.
  • 4+ years developing GitHub Actions workflows with approval processes.
  • 2+ years with GitOps technologies like Flux CD or Argo CD.
  • Production experience with Python, Bash, YAML, and containerization.
  • 2+ years in observability and policy as code, including application performance monitoring tools.
  • Current experience building solutions using large language models applied to operational challenges.

Responsibilities

  • Build and operate delivery capabilities for Azure Kubernetes Service.
  • Develop CI/CD pipelines using GitHub Actions, Terraform, and service mesh technologies.
  • Continuously improve CI/CD workflows and reusable modules for application teams.
  • Transform platform requests into self-service capabilities and create documentation for engineers.
  • Design resilient solutions across Azure regions and automate failover processes.
  • Conduct chaos experiments to validate recovery capabilities and automate infrastructure processes.
  • Integrate observability metrics into the delivery process for evaluating service releases.
  • Establish secure and compliant delivery through Azure Policy and access controls.
  • Create AI-assisted tooling for operations, incorporating validation and auditing.

Benefits

  • Flexible work environment that prioritizes well-being and inclusion.
  • Career growth opportunities supported by the organization.
  • Extensive customizable benefits package including health, vision, and mental health coverage.
  • Generous paid time off policy covering holidays, vacation, and personal days.
  • Retirement savings plans with employer matching contributions.
Full Job Description
As a Senior Platform Engineer, you will build and operate the shared platform that application teams use to deploy and run services on Azure Kubernetes Service. You will work with infrastructure defined through Terraform and delivered using GitHub Actions and GitOps practices.

This position provides broad technical ownership across continuous and progressive delivery, multi-region resiliency, disaster recovery, policy and compliance automation, and AI-assisted platform tooling. You will own platform capabilities from design and development through implementation and measurement, while establishing standards and reusable solutions that support engineering teams across the organization.

Position Responsibilities:
  • Build and operate continuous and progressive delivery capabilities for services running on Azure Kubernetes Service.
  • This includes GitHub Actions pipelines, Terraform modules, GitOps reconciliation, and canary and blue/green deployments through a service mesh, supported by versioning, phased rollouts, and tested rollback procedures.
  • Own and continuously improve shared CI/CD workflows and reusable Terraform module catalogues that application teams can confidently adopt.
  • Transform recurring platform requests into self-service capabilities and automated guardrails, while creating reference implementations, standards, and documentation for other engineers.
  • Design and test highly available, resilient solutions across multiple Azure regions.
  • Automate regional failover across infrastructure, traffic-routing components, and dependent Azure services, and conduct controlled chaos experiments to validate recovery capabilities.
  • Integrate observability, service-level indicators, service-level objectives, release gating, and rollback capabilities into the delivery process so that release outcomes are evaluated using service behavior.
  • Establish secure and compliant delivery paths by default through Azure Policy, in-cluster admission controls, and workload identity.
  • Design and deliver AI-assisted platform tooling using agent-based solutions and the Model Context Protocol for onboarding, configuration validation, access auditing, drift detection, and incident triage.
  • Incorporate appropriate approval gates, checkpointing, and auditability into AI-assisted platform solutions.


Required Qualifications:
  • 8+ years of experience in software, platform, or infrastructure engineering, including ownership of at least one end-to-end platform capability used by other teams.
  • 8+ years of experience working with Azure in an enterprise environment, including Entra ID, workload identity, networking, governance, Azure Policy, Key Vault, and managed data and messaging services.
  • 5+ years of experience operating production Kubernetes environments across multiple clusters and regions, including experience with a service mesh such as Istio or an equivalent technology.
  • 5+ years of experience supporting progressive delivery through canary or blue/green deployment approaches.
  • 4+ years of experience with Terraform and CI/CD, including developing reusable modules used by other teams.
  • 4+ years of experience developing GitHub Actions reusable workflows that incorporate approval gating and OpenID Connect federation with Azure.
  • 2+ years of production experience with GitOps technologies such as Flux CD or Argo CD.
  • Production experience working with Python, Bash, YAML, and containers.
  • 2+ years of hands-on experience with observability and policy as code, including an application performance monitoring platform such as New Relic or Datadog, SLI and SLO development, and admission-control policies enforced within Kubernetes clusters.
  • Current, hands-on experience building solutions using large language models, including agent frameworks, tool calling, or the Model Context Protocol, and applying these technologies to infrastructure or operational challenges.
  • Experience delivering technology solutions in a regulated enterprise environment with formal change-management, control, and audit requirements.


Preferred Qualifications:
  • Experience with chaos engineering and formal disaster-recovery testing using Chaos Mesh, Azure Chaos Studio, or an equivalent technology.
  • Experience building Model Context Protocol servers or agentic workflows that incorporate state management, checkpointing, and human approval gates using Azure OpenAI or Azure AI Foundry.
  • Experience operating a service mesh at scale, including traffic management, distributed tracing, and mesh observability.
  • Experience with API management platforms and the automated promotion of API configurations between environments.


When you join our team:
  • We'll empower you to learn and grow the career you want.
  • We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • As part of our global team, we'll support you in shaping the future you want to see.


The role being advertised is an existing vacancy.

Referenced Salary Location
Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between
$113,000.00 CAD - $163,000.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [redacted] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [redacted] for more information about U.S.-specific paid time off provisions.

About Manulife Financial Corporation

John Hancock's core retail products in the U.S. focus on providing financial solutions at every stage of our clients' lives. Our product suite includes life insurance, mutual funds, 401(k) plans, long-term care (LTC) insurance, and annuities. We distribute our products primarily through licensed financial advisors, and through John Hancock Financial Network, a national network of independent firms.

Manulife Financial Corporation Careers

Join the dynamic team at Manulife Financial Corporation, a leading global financial services group dedicated to helping people make their decisions easier and lives better. With a presence in more than 20 countries, Manulife offers a diverse range of job opportunities that empower professional growth and innovation in the financial sector. Work You’ll Do At Manulife, every position contributes to our inclusive culture of diversity, leadership, and innovation. We are committed to fostering a workplace where every team member feels valued and has the opportunity for personal and professional growth. Join us to be part of a company that values your skills and passion. Explore a Wealth of Opportunities Whether you're seeking your first internship or a seasoned professional aiming to advance your career, Manulife offers a spectrum of career paths ranging from finance and marketing to technology and customer service. Our job opportunities are designed to enhance your skills through robust training programs and hands-on experience in a supportive environment. Innovate with Us Drive transformation in the financial services industry with Manulife’s commitment to technology and innovation. Work alongside over 34,000 professionals globally, leveraging cutting-edge tools and processes that redefine how financial services are delivered. Be Part of a Great Team Manulife’s team-oriented approach ensures that everyone’s voice is heard and valued. Collaborate with talented professionals from diverse backgrounds to develop solutions that improve the lives of our customers. Enjoy the benefits of a global company that supports your ambitions with resources and opportunities to lead and innovate. Future-Proof Your Career Manulife supports your career journey with continuous learning and development opportunities. From leadership training to networking events, we provide the tools to succeed and the platforms to showcase your achievements. Our commitment to career growth ensures that your journey with us will be rewarding and impactful. Stay Connected Join Our Team Discover the range of job opportunities at Manulife by exploring open positions that match your skills and interests. We are always on the lookout for curious, driven, and innovative team players who are ready to make a difference. Keep Up to Date Stay informed with the latest company news, career tips, and industry insights—all from the people who work here. Manulife is dedicated to providing you with the resources to thrive in your career. Job Alert Emails Customize your experience by subscribing to receive job alerts and insider information tailored to your preferences. Learn about exciting and rewarding opportunities as they arise and how you can be a part of our transformative team. Join Manulife Financial Corporation today and be part of a leading company where your career is as rewarding as it is impactful. Explore how far your talents can take you in an environment built on respect, integrity, and a desire to achieve the best outcomes for our clients and our team.
Learn more about Manulife Financial Corporation
Size
38,000 employees
Market Cap
$33.4 billion
Industry
Founded
1887
5 Year Trend
+1%
NASDAQ

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