Zocdoc

Senior Manager, Venture Operations

Zocdoc • $144K — $195K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of experience in strategy or operations roles such as business operations, project management, or product management.
  • Proven track record of cross-department collaboration at all leadership levels.
  • Resourceful with a positive attitude in high-pressure situations.
  • Comfortable initiating change in a dynamic work environment.
  • Ability to tackle ambiguous challenges with confidence.
  • Strong influencing skills across diverse stakeholders.
  • Excellent interpersonal abilities with internal teams.

Responsibilities

  • Collaborate as part of the core cross-functional team in the Ventures organization.
  • Organize and facilitate annual and quarterly strategic planning processes.
  • Prioritize and size initiatives to accelerate growth and scalability.
  • Translate strategic priorities into actionable operational plans for execution.
  • Identify and eliminate obstacles to maintain velocity and meet objectives.
  • Serve as the liaison between operations and cross-functional teams.
  • Synthesize insights into actionable recommendations for leadership.
  • Drive weekly business reviews focusing on metrics and improvement opportunities.

Benefits

  • Unlimited Vacation
  • 100% paid health benefits for employees (medical, dental, and vision)
  • Commuter Benefits
  • 401(k) with employer funded match
  • Corporate wellness program
  • Sabbatical leave for employees with 5+ years of service
  • Competitive paid parental leave and family planning reimbursement
  • Cell phone reimbursement
  • Catered lunch and snacks every day
  • Employee Resource Groups and ZocClubs for community and belonging
  • Great Place to Work Certified
Full Job Description
Your Impact on our Mission

Zocdoc's mission is simple and hard: give power to the patient. We are the nation's leading digital healthcare marketplace - connecting millions of patients to the right care, faster than ever.

The Senior Manager of Ventures Operations will work as part of a resourceful, solutions-oriented team to solve Zocdoc's Ventures business challenges to drive incremental growth. They work closely with their cross functional leadership team, including Chief Strategy Officer, Sales, Product, Product Marketing and Engineering to drive operational excellence in achieving operational success for our newest products. They own the planning, definition, coordination and operationalizing of cross functional initiatives. This role is a key input on strategy and is responsible for translating ideas into operational plans the team can execute against, and helping teams across the organization break down barriers that stand in their way.

You'll enjoy this role if you are...
  • Challenge the status quo in search of ways to improve
  • Are a passionate operator, who can bridge the gap between strategy and execution
  • Are organized and have the ability to pivot between competing priorities constantly thinking of ways to streamline workflows and improve efficiencies in work
  • Enjoy finding simplicity in the most complex problems
  • Thrive in entrepreneurial settings where creativity and grit are required
  • Are enthusiastic about moving into high visibility role in a fast growing tech company

Your day to day is...
  • Sitting on the core cross-functional team of our Ventures organization
  • Partnering on and organize the annual and quarterly strategic planning process
  • Ideating, sizing, and prioritizing initiatives across Ventures and other growth levers to enable them to accelerate and scale
  • Translating strategic priorities into thoughtful deployment plans that incorporate operational realities and enable rapid execution across teams
  • Identifying and clearing obstacles that slow velocity and/or put company objectives at risk
  • Serving as the conduit between the Operations organization and non-dedicated cross-functional teams (e.g., Analytics, Product Marketing, Legal, Finance, etc)
  • Synthesizing a mix of qualitative and quantitative insights into concise, actionable recommendations that can be digested by leaders across the business
  • Partnering in driving weekly business reviews, including key metrics and opportunities for improvement, in partnership with other key Ventures leaders
  • Challenging the status quo, serving as a voice for growth and new ideas

You'll be successful in this role if you have...
  • 6+ years of work experience in strategy and/or operations roles such as business/revenue/sales operations, product, program management, project management, or expansion
  • A proven track record of collaborating across departments and all levels of leadership
  • Resourcefulness, nimbleness, and the ability to stay positive under pressure
  • Comfort with taking initiative in a constantly-changing work environment
  • The willingness to roll up your sleeves and be resourceful to solve ambiguous challenges
  • A well-equipped influencing toolkit that is effective across a diverse range of stakeholders
  • Strong interpersonal skills with experience collaborating with internal teams


Benefits
  • Unlimited Vacation
  • 100% paid employee health benefit options (including medical, dental, and vision)
  • Commuter Benefits
  • 401(k) with employer funded match
  • Corporate wellness program with Wellhub
  • Sabbatical leave (for employees with 5+ years of service)
  • Competitive paid parental leave and fertility/family planning reimbursement
  • Cell phone reimbursement
  • Catered lunch everyday along with beverages and snacks
  • Employee Resource Groups and ZocClubs to promote shared community and belonging
  • Great Place to Work Certified


Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate's experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.

NYC Base Salary Range

$144,100-$195,000 USD

About Zocdoc

Zocdoc is a healthcare technology company that provides a digital platform for patients to find and book appointments with doctors and other healthcare providers. The company's platform allows patients to search for doctors by specialty, location, insurance, and other criteria, and to book appointments online or through a mobile app. Zocdoc also provides tools for doctors to manage their schedules, patient records, and online reputation. The company was founded in 2007 and is headquartered in New York City. Zocdoc has raised over $225 million in funding and has been recognized as one of the fastest-growing companies in the healthcare industry.
Learn more about Zocdoc
Size
1,000 employees
Industry
Founded
2007

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