Senior Manager Tech (IT)

Mercedes-Benz Group

$120K — $145K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Information Systems, IT, Computer Science, or similar field
  • 8+ years in a leadership role, managing, mentoring, and developing teams
  • Strong knowledge of IT technology related to network, server, and telecommunication systems
  • Proven project management skills
  • Experience working in intercultural organizations with multicultural teams

Responsibilities

  • Ensure IT operations comply with Mercedes-Benz standards
  • Plan and monitor IT operations, handling escalation management effectively
  • Coordinate system updates with internal and external stakeholders
  • Develop and motivate staff based on performance goals and corporate values
  • Serve as Information Security Officer, protecting against cyber threats and ensuring compliance
  • Define roles and responsibilities for ongoing optimization within the IT-Support organization
  • Oversee compliance with global and local regulations and guidelines

Benefits

  • Active involvement in community through donations and volunteer programs
  • Opportunity to work in a cutting-edge production environment with the latest technology
  • Leadership role in a company committed to diversity and intercultural collaboration
  • Support for STEM education initiatives
  • Be part of a significant global production network for Daimler
Full Job Description
Job Overview: Responsible for the strategy and active roadmap of the IT organization. Lead and manage technology and business systems that enable continued scale and distributed growth. Define and curate metrics to measure the operating effectiveness, efficiency, and security of the company's technology systems and IT services Responsibilities: Ensure compliant IT operations, adequate application and infrastructure portfolio and IT roadmap based on Mercedes-Benz standards Planning, controlling and monitoring of the IT operation and escalation management Responsible for managing and coordinating system updates and enhancements with internal and external stakeholders Manage, motivate and develop staff using target agreements and performance appraisals, founded on our mission statement & corporate values, and providing internal communications in order to achieve the agreed objectives Serves as Information Security Officer (ISO) and Information Security Officer - Automation (ISO-A) ensuring Daimler security policies are implemented and data/information is protected by Cyber Threats. Provides awareness and transparency of security initiatives and policies to the facility Implement definition of roles & responsibilities and ensure continual optimization thereof. Establish and manage the IT-Support organization for the Business areas Ensure that cybersecurity and regulatory requirements are addressed and implemented in the region/entity as required Responsible for implementing IT policy and best practice guides for the organization Ensure that all Group and local regulations, guidelines and works agreements, etc. that apply for the area of responsibility are complied with and are applied Contributes to the development and implementation of plant wide strategies Works with suppliers and internal Daimler Shared Services. Responsible for monitoring and finding ways to reduce costs and find efficiencies in contracts and Service Level Agreements Leads regularly scheduled department meetings Other duties as assigned Supervisory Responsibilities:  Leads team of direct reports  Leads employees in line with organizational culture, values and guidelines  Defines performance goals, conducts performance reviews  Effectively communicates and engages employees to meet objectives  Responsible for employee development and qualification Financial Responsibilities:  Manages budget and personnel allocation efficiently.  Conveys budget distribution and cost saving processes to colleagues Qualifikationen Qualifications:  Bachelor's Degree in Information Systems, Information Technology, Computer Science or other technical discipline or in comparable studies.  8+ years of experience in a leadership role; directing, training, mentoring, and developing personnel in a high demanding environment.  Proven expertise and knowledge of IT technology related to network, server, client, and telecommunication environment Knowledge and Skills:  Collaboration with external partners, suppliers  Strong communication skills, both written and verbal  Negotiating skills, personal ability to motivate people and to achieve the fulfillment of the local requirements  Ability to work in interdisciplinary teams  Skills for conceptual and strategic development  Deep Project Management skills  Experience in intercultural organizations and leading a multicultural team Mercedes-Benz Vans, LLC ("MBV Charleston") is a Ladson, South Carolina-based production entity that manufactures Sprinter vans for the U.S. and Canadian markets The Sprinter plant officially opened in 2018 and serves as a key part of the Mercedes-Benz Vans global production network. MBV Charleston was selected as the first plant in this network to produce the all-new eSprinter, beginning in 2024. The company also continues to invest in the local community through donations to non-profits and schools, as well as active support of STEM education initiatives and volunteer programs Since 2006, Sprinter and Metris vans have been assembled in North Charleston and delivered to destinations across the United States. In 2025, the plant celebrated the assembly of the 5,000,000th Sprinter in the Mercedes-Benz global production network. The U.S. remains the second largest market for Sprinter vans after Germany

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