Position Overview

Harris Williams will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

The Role:

The Senior Manager, Talent Acquisition Operations owns the infrastructure behind the firm's recruiting function: process design, systems, data, and vendor relationships that allow recruiters and hiring teams to hire efficiently and consistently. Beyond running day-to-day operations, this role leads strategic initiatives that span the full Talent Acquisition lifecycle, establishes data governance and reporting standards for the function, and serves as a trusted, data-driven voice with TA and HR leadership. The role reports to the Head of Talent Operations and is expected to build the operational backbone that will support a future team.

Why This Role is Unique

This role sits at the center of how Talent Acquisition operates, shaping the systems, data, and vendor relationships that recruiters and hiring teams rely on every day. It combines hands-on ownership of recruiting operations with strategic, firm-wide initiatives and direct visibility with TA and HR leadership, and offers the chance to build the operational foundation for a future team.

Core Responsibilities:

• Own the design and standards for end-to-end recruiting operations, including requisition management, offer processing, and onboarding handoffs, partnering with the teams currently executing these functions.
• Lead strategic initiatives that span the full Talent Acquisition lifecycle: define problem statements, design solutions, and drive implementation on TA-wide priorities beyond the scope of any single recruiting team.
• Design, document, and continuously improve recruiting workflows across sourcing, interviewing, and offer stages, ensuring consistency across business lines and compliance with firm and regulatory requirements.
• Own ATS and prioritize execution of recruiting technology strategy in partnership with the Talent Solutions Architect, defining requirements, prioritizing the roadmap, and translating TA needs into system changes.
• Establish data governance for Talent Acquisition, including data quality standards, definitions, and ownership across systems, so that TA metrics are consistent and trusted across the firm.
• Define requirements and priorities for recruiting dashboards and reporting - pipeline, time-to-fill, source effectiveness, diversity, and cost-per-hire metrics - partnering with the team that builds and maintains them and translating findings into recommendations for HR and firm leadership.
• Manage relationships with external recruiting vendors, including contract terms, invoicing, performance tracking, and renewal negotiations.
• Partner with Talent Operations, Legal, and Compliance to ensure recruiting processes align with offer approval protocols, background screening standards, and regulatory obligations specific to financial services.
• Influence senior TA and HR stakeholders on process and technology changes by building a data-backed business case and driving consensus without relying on formal authority.
• Support recruiting for peak hiring cycles, including campus and lateral banking hiring, ensuring operational readiness ahead of volume spikes.
• Partner with Technology to establish and manage the operating budget for recruiting tools and vendors and provide input into the broader talent acquisition budget.

Job Specific Competencies, Education and Experience:

• 7+ years of experience in recruiting operations, talent acquisition, HR operations, or a highly analytical role within a TA or HR function, with a track record of owning both operational execution and strategic initiatives.
• Experience in financial services, professional services, or another highly regulated, high-volume hiring environment strongly preferred.
• Demonstrated ability to build and scale recruiting processes to a governed, metrics-driven operation.
• Advanced proficiency with an enterprise ATS (e.g., Workday Recruiting, SAP SuccessFactors, iCIMS, or Greenhouse) and comfort working directly in HRIS-adjacent systems.
• Strong analytical skills, including data governance and fluency defining reporting and dashboard requirements; comfort working in Excel required, or Tableau a plus.
• Proven ability to lead without direct authority, influence senior stakeholders, and drive consensus across teams, with excellent written and verbal communication.
• Experience managing external vendor relationships, including contract and budget oversight.
• Excellent judgment operating in a highly confidential, fast-paced environment with senior stakeholders.
• Bachelor's degree required.

Additional Information

• Candidates must be authorized to work in the U.S. without sponsorship
• This description reflects the core responsibilities of the role but is not intended to be all-inclusive. Responsibilities and focus areas may evolve based on business needs.

Disclaimer: Harris Williams will not accept unsolicited resumes from contingency recruiters. Any such resumes received will not be considered as legitimate submissions, and Harris Williams will not pay for the placement of a candidate resulting from the receipt of an unsolicited resume. Furthermore, Harris Williams strictly forbids any contingency recruiter from representing the firm in the market without prior consent

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills
Applicant Tracking Systems (ATS), Business Acumen, Candidate Tracking, Human Resources (HR), Leadership, Mentorship, Onboarding, Recruiting, Relationship Management, Taking Initiative

Competencies
Business Acumen, Decision Making and Critical Thinking, HR: Trends and Direction, HR Planning And Development, Human Resources Policies, Strategies And Environment, Industry Knowledge, Influencing, Planning: Tactical, Strategic, Staffing, Hiring, Selection, Workforce Analytics, Workforce Diversity Management

Work Experience
Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry experience is typically 8+ years. At least 5 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education
Bachelors

Certifications
No Required Certification(s)

Licenses
No Required License(s)

Pay Transparency

Base Salary: $135,000.00 - $165,000.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 08/05/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.