GoFundMe

Senior Manager, Software Engineering

GoFundMe$219K — $329K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience leading software engineering teams
  • Strong hands-on engineering background with expertise in TypeScript and modern frameworks like React
  • Experience in a data-driven environment focusing on experimentation and A/B testing
  • Proven record of iterative delivery with a focus on quality and user outcomes
  • Excellent communication skills with the ability to lead distributed teams
  • Passion for mentoring engineers and fostering inclusive cultures

Responsibilities

  • Lead and grow a team of ~8 engineers in the Create squad
  • Own engineering delivery for the campaign-creation tools and experience
  • Engage closely with Product and Design to frame problems and define success metrics
  • Promote a culture of outcomes-first and rapid, iterative delivery
  • Participate in architecture and design reviews while hands-on contributing
  • Drive metrics that reflect customer usage and satisfaction
  • Collaborate cross-functionally with various teams for a seamless user experience

Benefits

  • Opportunity to work in an innovative, AI-accelerated development environment
  • Hands-on leadership role with significant influence on product direction
  • Support for professional growth through coaching and mentoring
  • Exposure to a diverse range of cross-functional teams
  • In-office collaboration in a vibrant tech hub in San Francisco Bay Area
Full Job Description
Join us! The GoFundMe team is searching for our next Senior Software Engineering Manager to lead the team behind GoFundMe Pro's campaign-creation experience. The Create squad exists to make powerful fundraising accessible to every nonprofit, so organizations can express their mission freely while the platform handles the complexity of turning that intent into optimized, launch-ready campaigns. You'll lead the engineers who build Studio, our campaign builder, along with creation tools, templates, brand kits, guided workflows, AI-assisted content, and the preview-to-publish flow. This is a hands-on leadership role that blends people leadership, product-minded engineering, and a data-driven, experiment-first culture. This squad is recognized across GoFundMe as the trailblazer for AI-accelerated development, setting the best practices other teams follow. Candidates considered for this role will be located in the San Francisco Bay Area. There will be an in-office requirement of 3x a week. The Job - Lead, coach, and grow the Create squad (~8 engineers across frontend, fullstack, and backend), acting as a servant-leader who removes blockers, fills gaps, and fosters a high-performing, inclusive culture. - Own engineering delivery for the campaign-creation experience: the Studio builder framework, creation tools, optimized templates, brand kits, guided workflows, AI-assisted text and content, and the preview 12; save 12; publish flow. - Operate in a tight triad with Product and Design, engaging early on problem framing, scope, and tradeoffs, and anchoring every initiative on a clear outcome and success metric before building begins. - Champion an outcomes-over-output, bias-to-action culture: ship the smallest version that delivers real customer value, favoring rapid PoCs and iterative delivery over large up-front bets. - Operate as a player-coach by participating in architecture and design reviews, technical decisions, code review, and incident response, and contributing hands-on where it adds the most leverage. - Raise the bar on quality for a complex, interactive builder (performance, accessibility, reliability, and maintainability on a customer-facing revenue surface). - Move the metrics that matter - Studio adoption, campaign-creation rate, time-to-publish, and conversion through experimentation and A/B testing. - Partner cross-functionally with Product Marketing, Care/Support, Data, and adjacent squads on dependencies, GTM, and a seamless end-to-end experience. - Recruit, hire, onboard, and develop engineers across a distributed team through regular 1:1s, actionable feedback, career development, and performance management. - Champion AI-assisted software development using tools such as Claude Code, Cursor, and GitHub Copilot, and help explore AI-powered product capabilities that make campaign creation easier for nonprofits. - Own the squad's operational health and technical excellence, including incident response, observability, SLI/SLOs, test coverage, CI/CD, and trunk-based development. You - Experience leading and growing software engineering teams as a people manager including hiring, coaching, performance management, and career development, backed by a strong hands-on engineering background. - Strong background building complex, customer-facing web applications, with deep expertise in TypeScript and modern frontend frameworks such as React, and comfort operating across the full stack. - A product-minded, outcomes-first approach: you frame work around user problems and measurable behavior change rather than feature lists, and you partner naturally with Product and Design. - Experience delivering in a data-driven, experimentation-heavy environment, including A/B testing, funnel and conversion optimization, and analytics instrumentation. - A track record of shipping iteratively with a bias to action, balancing speed and quality on a revenue-generating product surface. - Strong sense of web craft: performance, accessibility, reliability, and design system driven UI. - Excellent communication and collaboration skills, with the ability to lead a distributed team across time zones. - A passion for mentoring engineers, building inclusive teams, and leading as a coach and servant to the team. Preferred - Experience building rich, interactive builder or editor experiences (drag-and-drop, WYSIWYG, templating, live preview). - Experience with design systems and shared component libraries. - Experience integrating AI/LLM-powered features into products, such as content generation or intelligent suggestions. - Familiarity with product analytics and session tooling such as Heap, FullStory, Amplitude, or Looker. - Experience in B2B SaaS, nonprofit technology, fintech, or e-commerce/checkout conversion. - Experience owning a customer-facing checkout or conversion funnel. - Familiarity with AWS and modern CI/CD practices. - Demonstrated experience driving AI-assisted development adoption and best practices across teams. Compensation The total annual salary for this full-time position in this location is $219,000-$329,000 + equity + benefits. Our salary ranges are determined by role, level, and location. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training.

About GoFundMe

GoFundMe is a crowdfunding platform that allows people to raise money for various causes and projects. The company was founded in 2010 and is headquartered in Redwood City, California. GoFundMe has helped people raise over $9 billion for various causes, including medical expenses, education, and disaster relief. The platform is easy to use and allows users to create and share their campaigns on social media. GoFundMe charges a 2.9% processing fee for each donation, plus a $0.30 transaction fee. The company has been recognized for its impact on charitable giving and has won numerous awards for its platform and services.
Learn more about GoFundMe
Size
200 employees
Industry
Founded
2008

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