RoleAs the Senior Manager of Software Test Engineering for the Zero Trust Exchange organization at Zscaler, you will play a critical role in driving our visionary innovation over the next decade. Reporting directly to the Senior Director of Software Engineering, you will lead a high-performing team in rapidly scaling the Zscaler Client Connector Portal service. In this San Jose, CA-based role, you will work closely with the executive team to deliver cutting-edge services that transform the industry.
What you'll do (Role Expectations)- Lead the Quality Assurance team to embrace the AI Development Lifecycle while collaborating closely with peer product and operations teams
- Direct cloud operations including upgrades, scalability improvements, and troubleshooting to ensure optimal service performance
- Drive the transition of the engineering team to a comprehensive, full-service ownership model
- Partner with product management to define, refine, and execute the strategic product roadmap
Who You Are (Success Profile)- You act like an owner with a deep passion for the mission, navigating seamlessly between high-level strategy and hands-on execution.
- You are a high-trust collaborator who thrives on open feedback, candor, and building collective success.
- You are customer-obsessed, developing deep empathy for users and aligning engineering decisions to solve their real-world problems.
- You serve as a positive force, tackling complex problems with contagious energy and inspiring your team to focus on solutions.
- You operate with urgency, balancing speed and quality to execute and deliver high-impact results in a fast-paced environment.
What We're Looking for (Minimum Qualifications)- Experience integrating AI-driven methodologies or AI Development Lifecycle (AIDLC) principles into software development and QA workflows
- 7+ years of experience building, leading and scaling Quality Assurance or software engineering teams
- 5+ years of experience working with cloud-based deployments and cloud operations
- 3+ years of experience with hyperscale cloud platforms, specifically AWS
- Bachelor's or Master's degree in Computer Science or a related technical field
- Hands-on experience writing Python and shell scripts for automation and with proficiency in Java, SSL, and MySQL
What Will Make You Stand Out (Preferred Qualifications)- Current, hands-on experience utilizing AI Development Lifecycle (AIDLC) methodologies to optimize software delivery
- In-depth, advanced knowledge of Kubernetes and microservices architectures
- U.S. citizenship - work scope can include working in a federal environment
#LI-DY1 #LI-SanJose
Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
Base Pay Range
$212,000-$265,000 USD
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler's hybrid working model and benefits here.
