Salesforce

Senior Manager, Performance Analytics

Salesforce$143K — $216K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience in business or technology consulting, performance analytics, or business intelligence.
  • Expert-level knowledge in data management, visualization tools (Tableau, Power BI), and relational databases (SQL).
  • Proven problem-solver capable of addressing ambiguous, complex business issues.
  • Demonstrated ability to communicate intricate analytical concepts effectively to executive-level stakeholders.
  • Proficient in managing stakeholders and influencing resources without direct authority.
  • Strong action-oriented mindset with a drive for high-quality results in a dynamic setting.

Responsibilities

  • Design AI-driven assessments for future measurement of seller skills.
  • Lead a global measurement strategy defining key performance indicators and metrics.
  • Enhance measurement of seller readiness through agentic assessments.
  • Own strategic initiatives across various global organizations.
  • Facilitate a cross-functional community focused on performance analytics and alignment.
  • Create compelling narratives from complex data analysis for senior stakeholders.

Benefits

  • Resources supporting work-life balance and personal growth.
  • Access to AI agents to accelerate performance and impact.
  • Opportunities to redefine personal and professional potential.
  • Innovative environment fostering creative problem-solving.
Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Operations

Job Details

We are seeking a strategic and results-driven Senior Manager, to be a senior lead in our Performance and Analytics function within the Performance Analytics Function. In this role you will be responsible for setting the strategic direction and vision for how data defines, measures, and scales the success of our global enablement efforts.

You will own the performance and intelligence roadmap, working cross functionally with the data engineering and development team to execute on outputs, whilst engaging senior stakeholders and field business partners to drive alignment and adoption along the way.  A critical focus for 2026 will be leading a pioneering initiative to scale and improve the measurement of seller readiness through agentic assessments and advanced data modeling.

What You’ll Drive
  • AI-Led Measurement: Design the "Measurement of the Future" by piloting AI-driven assessments and agentic interactions to validate seller skills and behaviors.

  • Strategic Measurement Framework: Architect and lead the implementation of a unified, global measurement strategy. You will define the North Star KPIs and success metrics that track program effectiveness and organizational impact.

  • Seller Readiness: Lead initiative to scale and improve measurement of seller readiness through agentic assessments of skills, behaviours and knowledge. 

  • Accountability for Strategic Initiatives: Own strategic initiatives working across the Global Field Readiness Organization, Sales Strategy and Sales Organization

  • Cross-Functional Influence: Lead a cross functional measurement community of practice across enablement, sales strategy and technology teams, driving alignment against the future performance and analytics roadmap. 

  • Strategic Communications: Translate complex data analysis and analytical insights into clear, compelling narratives and presentations suitable for senior stakeholders. 

What We’re Looking For
  • Experience: 8+ years in business or technology consulting, performance analytics, business intelligence or a related field 

  • Technical Mastery: Expert-level command of data management, visualization (Tableau, Power BI), and relational databases (SQL).

  • Problem Solving: Exceptional ability to apply structured problem-solving to ambiguous, high-level business challenges.

  • Strategic Communication: Proven ability to translate complex analytical models into compelling narratives delivered for executive-level stakeholders.

  • Stakeholder Management: Demonstrated ability to influence resources without direct reporting lines as well as manage executive stakeholder relationship with ease 

  • Mindset: A strong bias for action and an intellectual curiosity that drives high-quality, precise results in a fast-paced environment.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

Keep up to date with the latest at Salesforce by following our careers blog. Gain insights from the people who work here and learn how you can bring your career to the next level with Salesforce.

Apply Now

Are you ready to join a company that's leading the way in CRM technology? Search open positions that match your skills and interests on our careers page. Tailor your resume, prepare for your interview, and take the first step towards a rewarding career at Salesforce.

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Join Salesforce today and be part of a company that's shaping the future of technology, fostering a culture of innovation, and building a more equitable world.
Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
NASDAQ

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