Scotiabank

Senior Manager, Learning & Development (Instructional Design) - Global Compliance

Scotiabank • $100K — $130K *
Toronto, ON M3C 0E3In-Person
Education, Government & Non-Profit
5 - 7 years of experience
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Job Overview by Ladders

Qualifications

  • University degree in Education, HR, Business, or related field
  • Advanced degree or certification in adult learning
  • 7+ years of experience developing learning solutions in a complex environment
  • Proficiency with design software like Articulate 360 and Adobe Creative Suite
  • Experience delivering global learning strategies
  • Expertise in creating content for diverse learning styles
  • Strong program management and communication skills

Responsibilities

  • Champion client-focused culture to enhance relationships
  • Design and deliver scalable compliance learning solutions
  • Apply advanced methodologies to create engaging content
  • Develop structured programs for the Compliance Risk Management Academy
  • Identify capability gaps and translate regulations into learning solutions
  • Lead assessment strategies to measure learning effectiveness
  • Leverage data for continuous improvement of programs

Benefits

  • Opportunity to work in a strategic role at a leading bank
  • Access to advanced instructional design technologies
  • Possibility to contribute to a global learning strategy
  • A culture that champions high performance and inclusivity
  • Professional development opportunities including coaching and mentoring
Full Job Description
Requisition ID: 266259

Purpose

The Senior Manager, Learning & Development (Instructional Design) contributes to the overall success of the Compliance Learning team as it relates to specific individual goals, plans, and initiatives are executed / delivered in support of the team's business strategies and objectives. Activities conducted follow governing regulations, internal policies and procedures.

The Senior Manager, Learning & Development is accountable for the end-to-end design, development, and delivery of enterprise compliance learning solutions, leveraging advanced instructional design methodologies, digital learning technologies, and data-driven insights to create impactful, scalable learning experiences. This role ensures that all learning interventions are aligned to defined performance outcomes, regulatory expectations, and business priorities. This role will also contributes to the development of a Compliance Risk Management Academy, learning plans and programs for a global audience.

The Senior Manager, Learning & Development is a strategic business partner that is proactive at identifying learning needs and driving learning programs that build compliance skills and competencies required to support the future ready upskilling of compliance employees.

Accountabilities
  • Champions a client focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
  • Design and deliver enterprise compliance learning solutions by leading the end-to-end development of high-quality, scalable programs (e.g., instructor-led, eLearning, microlearning, podcasts), ensuring alignment to business priorities, regulatory expectations, and defined performance outcomes.
  • Apply advanced instructional design methodologies and tools to create engaging, learner-centric content, leveraging digital platforms (e.g., LMS/LXP), authoring tools, and emerging technologies to enhance accessibility, interactivity, and global reach.
  • Develop and continuously evolve the Compliance Risk Management Academy learning solutions, including role-based learning pathways and structured programs that promote upskilling for Compliance Professionals.
  • Partner with business leaders and subject matter experts (SMEs) to identify capability gaps and translate complex regulatory and compliance requirements into clear, practical, and impactful learning solutions.
  • Lead the design and integration of assessment and evaluation strategies, including knowledge checks, applied learning activities, and post-learning evaluations, to measure knowledge retention, behavioural change, and program effectiveness.
  • Leverage data, insights, and feedback (e.g., learner analytics, stakeholder input, lessons learned) to evaluate program impact and drive continuous improvement and optimization of learning solutions.
  • Provide expert advice and guidance on learning strategy and execution, contributing to major initiatives and ensuring learning solutions are aligned with enterprise standards, risk priorities, and best practices.
  • Embed lessons learned and emerging risk insights into learning programs, ensuring content remains current, relevant, and responsive to evolving regulatory requirements and business needs.
  • Keeps abreast of global best practices in Compliance Learning and how it can be adopted to strengthen the delivery of the Learning Program.
  • Considers the Bank's risk appetite and risk culture in day-to-day activities and decisions.
  • Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
  • Champions a high-performance environment and contributes to an inclusive work environment.


Education/Experience
  • University degree in Education, HR, Business, or related field
  • Advanced degree, certificate, or designation in adult learning
  • Ability to develop/execute learning solutions in a large complex corporation gained through seven or more years of relevant experience
  • Experience using various software applications e.g. Articulate 360, Camtasia, Adobe Pro, Adobe Creative Suite, Vidyard, Vyond etc.
  • Experience developing a global learning strategy and delivering learning to various audiences
  • Expertise in developing learning content for multiple learning styles and delivery approaches
  • Proven experience in learning experience, measurement, metrics, and reporting
  • Demonstrated ability to manage and lead multiple projects at once, work effectively with internal and external stakeholders across the business
  • Excellent interpersonal, communication and analytical skills. Must demonstrate confidence and proficiency with public speaking
  • Proven ability to coach others, and work collaboratively and iteratively within a fast-paced team environment
  • Excellent program management/time management and prioritization skills to deliver on multiple priorities
  • Strong negotiation, managerial, and strategic thinking skills
  • Excellent writing and verbal communication skills, with strong accuracy and attention to detail
  • Knowledge and/or experience of the banking industry or compliance is an asset and would be preferred
  • Knowledge and experience as a learning instructor/facilitator in an academic and or corporate learning setting is essential
  • Proficiency and fluency in Spanish is an asset


Location(s): Canada : Ontario : Toronto

Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
Finance & Insurance
5 Year Trend
+7%
NASDAQ
BNS
* Ladders Estimates

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