Hatch

Senior Manager - Integrated & Remote Operation Centers

Hatch$120K — $150K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-8 years of management consulting or industry experience in IROCs
  • Experience in senior roles for IROC implementation/operation in mining, metals, or energy sectors
  • Deep understanding of holistic design across people, process, technology, and facilities
  • Bachelor's degree in Engineering, Finance, or Business; MBA is advantageous
  • Ability to articulate a vision for future digitally enabled IROCs
  • Strong initiative and eagerness to innovate
  • Proven ability to facilitate team building and client relations

Responsibilities

  • Lead and deliver IROC engagements primarily in the USA
  • Co-develop regional IROC capabilities
  • Collaborate with the Global IROC team on strategy and direction
  • Deliver IROC engagements by providing domain expertise
  • Coach local team members on IROC concepts and best practices
  • Pursue and leverage key internal relationships for practice success
  • Stay updated on industry trends to align services with market needs

Benefits

  • Flexible work environment
  • Long-term career development
  • Collaborative work culture with innovative projects
Full Job Description
Requisition ID: 98594

Job Category: Digital

Location: Phoenix, AZ, United States

Hatch is seeking a highly motivated and accomplished Integrated and Remote Operation Centers (IROC) Senior Manager to join our Digital team in the USA. The IROC Senior Manager will report to the Digital Principal Mining & Metals USA and be responsible for:

  1. Lead and deliver IROC related engagements predominantly in the USA.
  2. Co-develop the broader IROC capability in the region,
  3. Collaborate closely with the Global IROC solution team to Contribute to the overall strategy and direction for the development of the IROC offering(s).


Functional Tasks:

This role will form part of the Digital USA Delivery Team. The specific functional tasks will include:
  • Actively deliver IROC related engagements by providing domain expertise. Whether that be through client engagement, development of project artefacts, review of deliverables or coaching of the project team.
  • Coach and develop people in the region, imparting your IROC domain expertise to build a local team who is knowledgeable in IROC concepts and best practice.
  • Pursue, nurture and leverage key internal relationships critical for the practice's success. Evangelize relentlessly.
  • Collaborate with the global IROC solution team to shape the development of repeatable offerings that are relevant to the region.
  • Champion the global IROC offerings in the region to ensure that they are leveraged for client engagements, providing feedback and continuous improvement inputs.
  • Collaborate with technical and delivery teams to ensure consistency of approach
  • Remain abreast of the industry, competitors and technology trends and align our services to market needs. Consider alliances, investment opportunities and acquisitions to improve market position and grow revenue.
  • Establish Hatch's eminence in the market through delivery of conference presentations, participation in industry forums, publication of white papers and other thought leadership articles.


Experience and skills important for the role:

  • 5-8 years of management consulting or relevant industry and domain experience
  • Have had senior roles in either the implementation or operation of IROCs in the mining, metals, or energy industries.
  • Deep knowledge of how a wholistic design approach (across people, process, technology, and facilities) can be best applied to deliver maximum value to our clients.
  • Bachelor's degree in Engineering, Finance or Business, or an equivalent combination of education and professional experience, an MBA or equivalent postgraduate degree is advantageous
  • Be able to articulate a vision for the next generation of digitally enabled IROCs and the associated value proposition for our clients.
  • Strong initiative, eagerness to break new ground and create opportunities for others.
  • Be able to positively influence by possessing the skills and abilities necessary to facilitate team building, client relations, negotiation, decision making and creative problem solving.
  • Be known in the market as a thought leader who is driving industry trends related to integrated and remote operations.
  • An innovative and results oriented person who thrives in a complex and fast-paced work environment.
  • Strong communicator with the ability to interact professionally and considerately with client(s), gaining co-operation and respect.
  • Excellent verbal and written communication skills with proven ability to present concepts, ideas, and insights to the project team and clients.
  • Embracing an entrepreneurial spirit and comfort working within a rapidly changing environment.
  • Ability to solve complex functional/process issues which cross organizational boundaries; ability to liaise and negotiate.
  • Undertake North America travel to client/project sites as required.


Why join us?
  • Work with great people to make a difference
  • Collaborate on exciting projects to develop innovative solutions
  • Top employer


What we offer you?

  • Flexible work environment
  • Long term career development
  • Think globally, work locally


Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed.

About Hatch

Hatch is a Japanese company that designs and manufactures eyewear. The company was founded in 2011 by Chris Esposito and is headquartered in Tokyo, Japan. Hatch offers a variety of eyewear products, including sunglasses and prescription glasses, and is known for its minimalist designs. The company has collaborated with a number of other brands and designers, including Porter Yoshida & Co. and Alexander Wang. Hatch has a small but dedicated following and has been featured in a number of fashion publications.
Learn more about Hatch
Size
100 employees
Industry
Founded
2010

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