American Express

Senior Manager - Debit Acquiring Product

American Express$120K — $150K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in the merchant acquiring/payments acquiring ecosystem, focusing on U.S. Debit
  • 3+ years of product management experience specifically in payments
  • Experience managing complex, cross-functional programs with diverse stakeholders
  • Strong organizational and project management skills; adept at prioritizing tasks
  • Excellent communication and analytical skills for navigating ambiguity
  • Bachelor's degree or equivalent experience; advanced degree preferred

Responsibilities

  • Support the definition of the Debit merchant acquirer product value proposition based on customer needs
  • Manage execution of the Debit product roadmap, ensuring all deliverables are met
  • Collaborate with strategic partners to align on product backlog and roadmap priorities
  • Facilitate interactions with networks and partners for solution design and deployment
  • Track performance against delivery plans and manage risks and dependencies
  • Establish processes and controls for scalable, sustainable product delivery
  • Encourage a collaborative team culture and mentor junior team members

Benefits

  • Opportunity to work in a fast-paced and innovative payments environment
  • Exposure to high-profile projects and cross-functional collaboration
  • Supportive work culture with emphasis on mentoring and professional growth
  • Access to professional development resources
  • Participation in a well-respected company within the financial services industry
Full Job Description
Job Description

Reporting to the Director of Debit Product Management & Delivery, you will play a key role in supporting the development and delivery of American Express's Debit merchant acquiring capabilities - from concept through launch. You will help ensure that new Debit products and features are effectively designed, built, and implemented to meet customer, partner, and business needs.

This role will drive collaboration across business and technology teams, ensuring progress against priorities, alignment across functions, and readiness for deployment. You'll be instrumental in supporting the delivery of innovative, high-quality Debit solutions that strengthen American Express's position in the U.S. merchant acquiring/payments eco system.

Responsibilities

Key Responsibilities
  • Product Vision: Support definition of the Debit merchant acquirer product value proposition, including the customer experience anchored in customer needs and industry insights
  • Product Development: Manage execution of the Debit merchant acquiring product roadmap, ensuring deliverables are met across business, technology, and operational workstreams.
  • Stakeholder Collaboration: Work with our key strategic partners to align, develop and prioritize the Debit merchant acquiring backlog and roadmap
  • Partner Integration: Support interactions with network and partners in the merchant acquiring/payments acquiring ecosystem, driving solution design, testing, and deployment readiness.
  • Performance Tracking: Monitor progress against delivery plans, identify risks and dependencies, and help develop mitigation plans
  • Operational Excellence: Embed processes, controls, and governance frameworks to ensure scalable, sustainable delivery.
  • Team Contribution: Contribute to a collaborative, high-performing team culture and provide mentorship and support to junior team members.


Qualifications

Minimum Qualifications
  • 3+ years of experience in the merchant acquiring/payments acquiring ecosystem (strong preference for U.S. Debit merchant acquiring experience)
  • 3+ years of product management experience in payments
  • Demonstrated experience managing complex, cross-functional delivery programs with multiple stakeholders.
  • Strong organizational and project management skills, with ability to manage competing priorities and meet deadlines.
  • Excellent communication and analytical skills, with the ability to navigate ambiguity and problem-solve effectively.
  • Bachelor's degree or equivalent experience required; advanced degree preferred.


Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

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