American Express

Senior Manager - Business Strategy & Sales Performance

American Express$135K — $160K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Strategic thinker with strong business acumen and creativity.
  • Excellent analytical skills, able to translate data into insights.
  • Strong knowledge of SQL/Hive, Excel, Tableau, Python, and PowerPoint.
  • Proven project management skills with experience in cross-functional initiatives.
  • Ability to manage multiple priorities and deliver independently and in teams.
  • Self-starter thriving in ambiguity, solving complex business challenges.
  • Excellent relationship-building and consultative skills.

Responsibilities

  • Lead strategic initiatives to boost B2B revenue growth and sales performance.
  • Collaborate with stakeholders to execute key business initiatives from concept to rollout.
  • Provide actionable insights and recommendations to drive data-driven decision making.
  • Analyze performance metrics, identify trends, and recommend solutions to challenges.
  • Define and track KPIs for measuring business impact on strategic initiatives.
  • Develop annual sales goals and implement incentive changes with stakeholder collaboration.
  • Effectively manage special projects while prioritizing competing demands.

Benefits

  • Work in a dynamic and fast-paced environment.
  • Opportunity to collaborate across multiple functions and teams.
  • Engage in high-impact projects that shape business strategy.
  • Gain exposure to innovative tools and technologies in the business landscape.
  • Develop skills in data analysis and strategic business management.
Full Job Description
Job Description

We are seeking a Senior Manager, Business Strategy & Sales Performance to join the SPT team and support the US Small, Medium, and Large Enterprises (US SME) B2B Sales & Solutions organization.

How will you make an impact in this role?

Reporting to the Director, Sales Enablement, Pricing & Transformation, you will partner closely with Sales, Marketing, Product, Finance, Incentive Governance, and Enterprise Digital & Analytics to deliver strategic analyses, lead cross-functional initiatives, and support business priorities that drive growth.

This role combines strategy, analytics, and execution. You will lead special projects and key business initiatives from concept through implementation, balancing business growth with colleague experience. You'll also define and measure success through meaningful performance metrics, providing insights that help leaders make informed business decisions.

Responsibilities

  • Lead strategic initiatives that support revenue growth and improve sales performance across the B2B Sales & Solutions organization.
  • Partner with cross-functional stakeholders to define, prioritize, and execute business initiatives from concept through rollout.
  • Champion data-driven decision making by delivering actionable insights and recommendations that support business strategy.
  • Analyze business performance, identify trends, and provide recommendations to address opportunities and challenges.
  • Define and track key performance indicators to measure business impact and monitor strategic initiatives.
  • Develop annual sales goals and incentive changes, partnering with key stakeholders to support implementation and communication.
  • Build strong partnerships across Sales, Marketing, Product, Finance, Incentive Governance, and Enterprise Digital & Analytics to drive alignment and execution.
  • Lead special projects and run-the-business initiatives while effectively managing competing priorities in a fast-paced environment.
  • Adapt quickly to changing business needs and identify innovative solutions that support organizational goals.


Qualifications

  • Strategic, big-picture thinker with strong business acumen and creativity in identifying opportunities across products, services, processes, and systems.
  • Excellent analytical and problem-solving skills with the ability to translate data into actionable business insights.
  • Strong working knowledge of SQL/Hive, Excel, Tableau, Python, and PowerPoint.
  • Experience working with structured and unstructured data.
  • Proven project management skills with a track record of successfully leading large-scale, cross-functional initiatives.
  • Ability to prioritize multiple initiatives and deliver results both independently and through cross-functional teams.
  • Resourceful self-starter who thrives in ambiguity and applies structured thinking to solve complex business challenges.
  • Strong business mindset with the ability to connect strategic priorities to measurable initiatives and outcomes.
  • Excellent relationship-building and consultative skills with the ability to influence stakeholders and partner effectively across the organization.
  • Strong written and verbal communication skills with the ability to tailor messages to a variety of audiences.
  • Demonstrated ability to lead through change by supporting organizational initiatives, strategic alignment, technology implementation, and thoughtful risk mitigation.

Preferred Qualifications
  • Bachelor's degree.
  • 5-7+ years of relevant professional experience.
  • Experience supporting B2B products.
  • Experience using GenAI tools in a business environment.


Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

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