American Express

Senior Manager-B2B Digital Product Management

American Express$130K — $160K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years in product management, strategy, or innovation roles with proven success.
  • Deep understanding of payments and fintech ecosystems.
  • Strong strategic thinking and problem-solving skills.
  • Exceptional communication abilities with senior leadership experience.
  • Ability to distill complex trends into strategic narratives.
  • Proven stakeholder influence across large organizations.
  • Self-driven and organized in fast-paced environments.

Responsibilities

  • Develop and define strategy for emerging payment capabilities in the B2B space.
  • Act as the B2B representative in enterprise innovation initiatives to reflect customer needs.
  • Evaluate and execute strategic partnership opportunities with fintechs and other external partners.
  • Produce thought leadership and strategic recommendations for senior leadership.
  • Support client-facing innovation discussions and strategic planning initiatives.

Benefits

  • Competitive base salaries and bonus incentives.
  • 6% Company match on retirement savings plan.
  • Comprehensive medical, dental, and vision insurance, along with life and disability benefits.
  • Flexible working arrangements, including hybrid, onsite, or virtual options.
  • 20+ weeks paid parental leave for all parents, regardless of gender.
  • Access to on-site wellness centers with medical support based on location.
  • Confidential counseling through the Healthy Minds program.
  • Career development and training opportunities.
Full Job Description
Job Description

The Senior Manager-B2B Digital Product Management will play a critical role in shaping the future of B2B payments for American Express. This individual will be responsible for identifying, evaluating, and advancing emerging payment capabilities, strategic partnerships, and innovation opportunities that strengthen our B2B value proposition and position American Express for long-term growth. The role will partner across Product Management, Product Development, Network, and Strategy teams to assess new market developments, define strategic points of view, and develop actionable roadmaps for innovation.

This is an opportunity for a highly strategic, intellectually curious, and execution-oriented leader who is passionate about the future of payments and eager to help shape the next generation of B2B solutions.

Responsibilities

  • Develop strategic points of view and define the strategy for evaluating and advancing emerging payment capabilities (e.g., stablecoins, Dynamic Discounting, ACH modernization) across the B2B ecosystem, helping define how American Express evolves its role within the B2B payments landscape.
  • Serve as the B2B representative for enterprise-led innovation initiatives, ensuring commercial customer needs and requirements are reflected in future-state payment capabilities and infrastructure investments.
  • Evaluate, prioritize, and execute strategic partnership opportunities with external partners and fintechs and lead test-and-learn initiatives to validate customer demand, business value, and scalability of emerging capabilities.
  • Develop thought leadership and executive-level recommendations regarding industry trends and competitive dynamics, synthesizing insights into presentations and strategic narratives for senior leadership.
  • Support client-facing innovation discussions, strategic planning engagements, and RFP responses by articulating American Express' strategic innovation roadmap and long-term vision for B2B payments.


Qualifications

Minimum:
  • Experience and demonstrated success in product management, strategy, innovation, partnerships, consulting, or related fields.
  • Strong understanding of payments, fintech, financial services, or adjacent technology ecosystems.
  • Excellent strategic thinking and problem-solving capabilities, with the ability to assess ambiguous opportunities and develop actionable recommendations.
  • Exceptional written, verbal, and visual communication skills, with experience presenting to senior leadership audiences.
  • Ability to synthesize complex industry trends, customer insights, and market developments into clear strategic narratives.
  • Proven ability to influence cross-functional stakeholders and drive alignment across large organizations.
  • Highly organized, self-motivated, and comfortable operating in a fast-paced, evolving environment.


Preferred:
  • Knowledge of B2B payments, procure-to-pay workflows, accounts payable automation, and commercial payment ecosystems.
  • Experience working with emerging payment technologies, fintech partnerships, digital assets, real-time payments, or embedded finance solutions.
  • Familiarity with AI applications in payments, financial operations, or enterprise software.
  • Demonstrated passion for innovation, emerging technologies, and the future of commerce and payments.
  • Master's degree, equivalent education or work experience.


Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

About the Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

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