Carters, Inc

Senior International Account Manager, Skip Hop

Carters, Inc$140K — $150K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; MBA a plus.
  • 7-10 years of experience with international distributors/licensees.
  • 7+ years in sales, preferably in apparel/consumer products.
  • Preferred experience in mentoring or managing junior staff.
  • Foreign language proficiency is a plus.

Responsibilities

  • Lead strategy for international business to meet revenue and profitability goals.
  • Build executive-level relationships with international distributors and licensees.
  • Collaborate cross-functionally with merchandising, marketing, and operations teams.
  • Present product assortments to customers and senior leadership.
  • Oversee management of customer sales orders and ensure accuracy.
  • Partner with supply chain to resolve fulfillment issues and ensure timely shipments.
  • Analyze business performance and recommend strategic adjustments.

Benefits

  • Career development programs including mentorship and training opportunities.
Full Job Description

HOW YOU’LL MAKE AN IMPACT:

  • Lead and manage the Skip Hop international business across multiple assigned regions, driving strategy to meet or exceed revenue and profitability goals
  • Serve as the senior point of contact and build strategic, executive-level relationships with key international distributor and licensee partners
  • Direct cross-functional collaboration with merchandising, planning, marketing, eCommerce, accounting, and operations to ensure account needs are met and brand standards are upheld
  • Lead sell-in presentations of assortment collections to customers, including senior leadership and executive audiences, via virtual and in-person product presentations
  • Oversee order file management and accuracy of customer sales orders, delegating and reviewing work as needed
  • Partner with supply chain leadership to ensure timely shipment of open orders and resolve escalated fulfillment issues
  • Analyze business performance, sales trends, and market dynamics on a weekly/monthly basis, proactively recommending adjustments to bookings, shipments, or sales plans
  • Own the monthly review of customer open to buy (OTB) plans and inventory levels across the territory, ensuring healthy stock positions
  • Act as the senior subject matter expert on assigned accounts and the competitive landscape, advising leadership on market opportunities and risks
  • Lead the planning and execution of International Sales Meetings, including content strategy, logistics, and internal/external communication
  • Partner with international and domestic leadership to align on U.S. best practices, drive brand standards, and elevate operational excellence across international accounts
  • Evaluate and help structure new business opportunities, and lead the onboarding of new international accounts and partners
  • Mentor and provide day-to-day guidance to junior international team members (e.g., Account Executives, Coordinators) supporting assigned regions
  • Support the VP of Sales on strategic international initiatives and represent the international team on cross-departmental projects
  • Own and manage forward-looking customer sales plans, budgets, and P&L for assigned regions
  • Provide day-to-day guidance, mentorship, and work direction to junior international team members (e.g., Account Executive, Coordinator)
  • Communicate directly with senior executives and leadership of international accounts via email, phone, and in-person meetings
  • Lead negotiation of contract agreements, extensions, and compliance matters with external accounts
  • Exercise independent judgment on account strategy, pricing, and resource allocation decisions within assigned territory

WE’D LOVE TO HEAR FROM YOU IF:
Must have:

  • Bachelor's degree required; MBA a plus
  • 7-10 years of experience working with international Distributors/Licensees
  • 7+ years in sales, apparel/consumer products industry preferred
  • Prior experience mentoring or managing junior staff preferred
  • Foreign language proficiency a plus

Preferred skills and experience:

  • Deep knowledge of international business models; extensive experience working with distributors/licensees
  • Advanced computer skills in MS Excel, Word and PowerPoint
  • Excellent verbal, written, and executive-level communication and presentation skills
  • Strong analytical, financial, and project management skills
  • Demonstrated ability to lead, coach, and mentor junior team members
  • Ability to deal with ambiguity, exercise sound judgment, and operate in a fast-paced retail environment
  • Ability to influence and collaborate with senior internal and external partners
  • Compensation for this position ranges from $140,000-$150,000 a year based on experience.

MAKE A CAREER AT CARTER’S:
Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess.
NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.

About Carters, Inc

Carter's, Inc. operates as a children's apparel and accessories company in the United States and internationally. The company operates through three segments: U.S. Retail, U.S. Wholesale, and International. Its Carter's brand products include baby products, such as bodysuits, pants, dresses, knit sets, blankets, layette essentials, bibs, booties, sleep and play products, rompers, and jumpers; play clothes comprising knit and woven cotton apparel; sleepwear products consisting of pajamas in cotton, fleece, and ploy-jersey; and other products, including bedding, outerwear, swimwear, footwear, socks, diaper bags, gift sets, toys, and hair accessories. The company also provides products under the OshKosh brand name, which comprise play clothes in denim, fleece, and other fabrics for sizes newborn to 14. It sells its products through company-operated stores, department stores, and online, as well as through other retail outlets, such as specialty stores, national chains, and mass merchants. As of January 2, 2021, the company operated approximately 800 Carter's retail stores, 100 OshKosh retail stores, and its products were available in approximately 18,000 department stores and other retail outlets in the United States, Canada, and internationally. Carter's, Inc. was founded in 1865 and is headquartered in Atlanta, Georgia.
Learn more about Carters, Inc
Size
15,900 employees
Market Cap
$2.8 billion
Industry
Net Income
$109.7 million
Founded
1865
5 Year Trend
+1.7%
Revenue
$3 billion
NASDAQ

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