Position Summary:Progress Residential is seeking a Senior Financial Analyst to support the Payment and Recovery (PAR) and Customer Care organizations. This role will serve as a key finance partner to PAR and Customer Care leadership, providing financial planning, forecasting, reporting, and analytical support related to collections and credit loss performance. The individual in this role will be responsible for delivering insights that support operational and strategic decision-making, while also helping drive initiatives to improve collections effectiveness and payment recovery outcomes.
The ideal candidate will bring strong analytical capabilities, sound financial acumen, and the ability to work effectively across functions and with senior leaders. This position requires a proactive, detail-oriented professional who is comfortable managing recurring deliverables while also supporting ad hoc analysis and strategic projects.
Essential Functions:- Partner with Payment & Recovery and Customer Care leadership to support the annual budget, quarterly forecast, and monthly outlook processes for collections and credit loss performance
- Prepare and maintain recurring financial and operational reporting related to collections, recoveries, and credit loss metrics
- Analyze performance trends and key drivers, including detailed variance analysis against budget, forecast, and prior periods
- Conduct ad hoc analyses and deep dives to evaluate credit loss performance, identify emerging trends, and provide actionable recommendations
- Build, enhance, and maintain financial models to support planning, forecasting, and scenario analysis
- Develop executive-level presentations and reporting materials that communicate performance results, business insights, and recommendations in a clear and concise manner
- Support cross-functional collaboration with Finance, Operations, and other business partners to align assumptions, improve reporting, and enhance decision support
- Contribute to strategic projects and initiatives focused on improving collections processes, payment recovery performance, and overall operational effectiveness
- Identify opportunities to improve reporting processes, increase data transparency, and strengthen financial support for the PAR organization
Required Qualifications:- Bachelor's Degree required in a quantitative background: Engineering, Economics, Statistics, Computer Science Etc.
- 5+ years performing analysis by developing queries and extracting actionable insights
- Technical:
- SQL - develop complex queries for analysis
- Excel - proficiency with pivot tables and lookups
- Python - manipulate data frames and apply functions
- Strong verbal, written, and visual communication
- Demonstrated track record of prioritizing, multitasking, and managing multiple projects/assignments simultaneously in a fast-paced environment with tight deadlines
- Adept at gathering, aggregating, cleaning, and validating data from multiple disparate sources
- Strong problem-solving skills and ability to "think outside the box"
- Inquisitive mind and desire to learn
- Prior experience in Credit Policy/Pricing Analysis
- Experience developing executive presentations to recommend strategic decisions
- Consulting experience
- Model Development/Monitoring and/or Statistics: Regression Analysis, Machine Learning, Hypothesis testing, and actual-to-predicted performance monitoring of models developed
Our posted compensation reflects the cost of talent across multiple US geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience.
