Capgemini

Senior ESM Consultant - ServiceNow HRSD Architect

Capgemini$70K — $170K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of ServiceNow experience, including 3+ in HR technology solutions.
  • ServiceNow Certified Technical Architect (CTA) or Certified Master Architect (CMA) preferred.
  • Experience in large-scale enterprises or regulated industries like Financial Services.
  • Proficient in advanced ServiceNow modules, including AI and Virtual Agent.
  • Strong understanding of data security and privacy related to HR.

Responsibilities

  • Design enterprise architecture for HR systems, including Case Management and Knowledge Management.
  • Create secure HR data models to protect sensitive PII.
  • Architect seamless integrations between ServiceNow and HCM/payroll systems.
  • Define technical standards and roadmaps for platform governance.
  • Ensure lifecycle management aligns with IT and HR shared services.

Benefits

  • Paid time off including vacation (12-25 days), holidays, personal days, and sick leave.
  • Comprehensive medical, dental, and vision coverage.
  • Retirement savings plans like 401(k) or RRSP.
  • Life and disability insurance.
  • Access to employee assistance programs.
Full Job Description
Location

This is a remote role based in Vienna, VA

This is a remote role based in Vienna, VA

Your Skills & Experience

  • Enterprise Architecture: Designing blueprint architectures for HR Case Management, Knowledge Management, Employee Center, and Employee Relations.
  • Data Security & Privacy: Creating secure HR data models. Because client handles sensitive member and employee PII, architects must ensure HR scopes restrict data access properly.
  • Integrations: Architecting seamless integrations between ServiceNow and Human Capital Management (HCM) systems (like Workday) and payroll systems.
  • Platform Governance: Defining technical standards, lifecycle management, and roadmaps tailored to enterprise IT and HR shared service centers.


Your Skills & Experience

  • Experience: Typically 5+ years of ServiceNow experience and 3+ years focused explicitly on designing HR service delivery or HR technology solutions.
  • Certifications: Preference for ServiceNow Certified Technical Architect (CTA), Certified Master Architect (CMA), or advanced HRSD Implementation Specialist credentials.
  • Business Acumen: Experience working in large-scale enterprise environments or highly regulated industries (like Financial Services).
  • Advanced Modules: Proficiency with newer platform capabilities such as ServiceNow AI, Virtual Agent, Now Assist, and Next Experience UI


The base compensation range for this role in the posted location is: $70,176- $170,040.

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
  • Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
  • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
  • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
  • Life and disability insurance
  • Employee assistance programs
  • Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

About Capgemini

Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The company is headquartered in Paris, France and operates in over 50 countries. Capgemini provides a range of services including strategy and transformation, application services, technology services, and engineering services. The company serves clients in a variety of industries including automotive, consumer products, financial services, healthcare, and retail.
Learn more about Capgemini
Industry
Founded
1967
NASDAQ

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