About the role
The Solutions Consultant, Education plays a meaningful role across the entire sales lifecycle. They support pre-sales discovery and develop solutions, then assist with the transition into Customer Success. Their work helps bring value and close large opportunities.
This is a highly customer‑facing, hands‑on role suited for an individual who is curious, proactive, and driven to move the work forward. You will work closely with Sales, Customer Success, Marketing, and Product teams to support higher education customers globally.
Travel requirement: Up to 50% travel is required to support customer engagements and industry events.
What you’ll do
Support the full sales cycle, partnering with Account Executives through solution positioning, demonstrations, and deal closure.
Act as a trusted advisor to higher education institutions, helping them reimagine creative, teaching, learning, and document workflows using Adobe solutions.
Deliver compelling, hands‑on demonstrations of Adobe Creative Cloud and Document Cloud, tailored to academic, IT, and executive decision makers.
Provide sales teams with technical pre-sales assistance and direction on business and technical requirements.
Collaborate cross‑functionally with Sales, Customer Success, Marketing, and Product partners to ensure continuity from pre‑sales through post‑sales adoption.
Translate customer needs into scalable solution architectures and recommended workflows across creative and document use cases.
Participate in customer workshops, executive briefings, roadshows, Adobe events and industry conferences to drive thought leadership in higher education.
What You Need To Succeed
Deep understanding of Adobe Creative Cloud and Adobe Document Cloud, including creative, productivity, and document‑centric workflows.
Experience in Generative AI and AI-powered workflows, demonstrated through one or both of the following areas: timely engineering and Generative AI or automated document and research workflows.
Proven experience in a Solutions Consulting, Technical Pre‑Sales, Sales Engineering, or Consulting role.
Demonstrated ability to support cross-functional collaborators across Sales and Customer Success in a highly matrixed environment.
Strong customer‑facing skills with the ability to communicate confidently with academic leaders, IT leaders, and high-level decision makers.
High levels of initiative and ownership: someone who is genuinely motivated toroll up their sleeves and help get the work done!
Skills we’d like to see (although not critical for success)
Teaching or instructional experience, preferably within Higher Education.
Familiarity with higher education pedagogy, and institutional challenges.
What success looks like
You enable education customers to clearly understand the value of Adobe Creative Cloud and Document Cloud across teaching, learning, and institutional productivity.
You help Sales close meaningful, value‑based deals while setting Customer Success up for strong post‑sale adoption.
You are seen internally as a collaborative, reliable partner who brings energy, curiosity, and momentum to complex initiatives.
Expected Pay Range:
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $178,200 -- $289,000 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
In California, the pay range for this position is $199,600 - $289,000
In Illinois, the pay range for this position is $187,400 - $271,400
In Washington, the pay range for this position is $191,000 - $276,500
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
