Salesforce

Senior Director Service Strategy, Core, and AI

Salesforce$181K — $304K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience in product, industry, or corporate marketing
  • Proven leadership skills with a team of marketers
  • Strong communication skills for presentations to executives and clients
  • Skilled in building cross-functional relationships with global teams
  • Capability to create diverse marketing assets (demos, presentations, data sheets)
  • Proficiency in data-driven decision-making and measuring marketing metrics
  • Expertise in crafting compelling messaging for technology products

Responsibilities

  • Lead and empower a team of product marketers
  • Define a customer-centric narrative and value propositions
  • Create thought leadership content, demos, and webinars
  • Operationalize marketing communications for internal and external audiences
  • Develop scalable processes for training sales teams
  • Translate marketing initiatives into actionable growth programs
  • Collaborate with sales to create solutions that drive pipeline growth
  • Partner with product teams to shape innovative product investments
  • Build core value propositions with input from multiple stakeholders
  • Lead product launch plans and create effective sales training materials
  • Deliver impactful presentations to varying audience sizes

Benefits

  • Well-being reimbursement
  • Generous parental leave
  • Adoption assistance
  • Fertility benefits
  • Access to career growth resources
Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Marketing & Communications

Job Details

JOB DETAILS


We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +Customer Service. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you’ve come to the right place.

At Salesforce, our Product Marketers craft inspirational stories and deliver groundbreaking product demos to people around the world. We develop product messaging and positioning, go-to-market programs, campaigns, events, and sales enablement. Our success is defined by our ability to deliver relevant content that creates trials, a sales pipeline, and ultimately, new

customers.

We are looking for a creative, motivated, and passionate Product Marketer who can lead a team, drive vision, messaging, awareness, and product marketing strategy. You will have demonstrable expertise in all areas of product marketing — product positioning & messaging, strategy and segmentation, customer & competitive intelligence, etc. You will have experience in

building scalable programs and demonstrate the ability to drive cross-functional alignment. Strong presentation skills, executive presence, and ability to deal with ambiguity are a must. 

RESPONSIBILITIES

  • Lead and empower a team of product marketers.

  • Lead your team to define a clear, differentiated, customer-centric narrative, value props, positioning, and messaging.

  • Drive the creation and delivery of thought leadership content, demos, webinars, blogs, and case studies to drive differentiated messages.

  • Transform and operationalize internal and external marketing communications.

  • Develop repeatable, scalable processes to better train sales teams and drive always-on sales plays and programs.

  • Translate our marketing & industry-focused initiatives into actionable programs to help drive growth.

  • Partner with sales to develop marketing solutions that fuel the pipeline and close deals

  • Partner closely with product teams to shape differentiated product investments that drive innovation for our customers.

  • Build the core value proposition and selling points with input from product management, sales leadership, field marketing, and customer insights teams.

  • Lead product launch plans and develop effective sales training materials.

  • Confidently deliver presentations to audiences of all sizes

WHAT DOES THE IDEAL CANDIDATE LOOK LIKE?


Required Skills:

  • 8+ years of experience in product marketing, industry marketing or corporate marketing.

  • Experience leading and inspiring a team of marketers.

  • Excellent communication skills and the ability to present to executive leaders, cross-functional partners, and customers

  • Expertise in creating strong working relationships with cross-functional teams and aligning with global stakeholders

  • Ability to create a range of marketing assets (including on-message product demo videos, sharp, succinct slide pitch-decks in Apple Keynote and Microsoft PowerPoint), and product data sheets.

  • Ability to use data and analytics to drive decision-making, as well as a consistent track record of setting and delivering against measurable marketing metrics.

  • Ability to strategize and craft compelling messaging and positioning for technology products.


Preferred Skills:

  • Experience with the Salesforce products and/or other SaaS and B2B technology platforms preferred

  • Get-it-Done confidence to pick up and lead new projects even in the face of ambiguity

  • A winning attitude that inspires optimism, fun, and the desire to always be learning!

BENEFITS & PERKS:

We have a public-facing website  at that explains our benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown!

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

Keep up to date with the latest at Salesforce by following our careers blog. Gain insights from the people who work here and learn how you can bring your career to the next level with Salesforce.

Apply Now

Are you ready to join a company that's leading the way in CRM technology? Search open positions that match your skills and interests on our careers page. Tailor your resume, prepare for your interview, and take the first step towards a rewarding career at Salesforce.

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Join Salesforce today and be part of a company that's shaping the future of technology, fostering a culture of innovation, and building a more equitable world.
Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
NASDAQ

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