What you'll be doing

Global Money Operations delivers critical services across CIBC, supporting domestic and cross-border payments, foreign exchange and mid-market settlement, as well as investigation and exception management for corporate, government, and institutional clients worldwide. As Senior Director, Digital Asset Transformation, you'll lead the end-to-end adoption of digital assets within the Infrastructure and Modernization team. You'll partner closely with CIBC's Digital Asset Payment team and lead the development and integration of digital asset processes across Operations, including payments, custody, redemption, reconciliation, client onboarding, settlement and reporting, treasury, and enterprise sanction and AML processes. You'll help establish the standards, controls, and operating frameworks needed to support digital asset activity across the enterprise, with a focus on resiliency, service levels, regulatory compliance, data quality, and readiness for industry change. In this leadership role, you'll also drive the modernization of related payment infrastructure and lead a high-performing team to deliver sustainable change, operational excellence, and scalable support for the future of payments.

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

• Digital Asset Strategy & Integration - Lead the design and implementation of operational processes that support CIBC's adoption of digital assets across payments, custody, redemption, reconciliation, onboarding, settlement, reporting, treasury, and enterprise anti-money laundering.
• Operational Modernization - Define and execute the future-state operating model and modernization roadmap for payment hub infrastructure, ensuring processes, standards, and controls are scalable, resilient, and aligned to business priorities.
• Risk, Governance & Compliance - Establish and govern operational standards that support regulatory compliance, service level expectations, data quality requirements, and readiness for industry and jurisdictional change.
• Strategic Partnership - Collaborate with internal teams and external partners, including payment networks, industry bodies, and service providers, to support transformation initiatives, influence outcomes, and enhance the client and operational experience.
• Program Delivery - Lead large-scale transformation initiatives by planning, prioritizing, and executing work in alignment with business goals, key performance indicators, and enterprise change objectives.
• People Leadership - Build, lead, and develop a high-performing senior team while supporting change adoption, knowledge growth, and strong execution across business, technology, and project delivery partners.

Who you are

• You can demonstrate experience in. Digital asset/distributed ledger implementation(s), operational transformation, real time insights and analytics supporting high STP, and enterprise modernization within a large, complex organization. It's an asset if you have experience with global payment and settlement schemes (ie. ISO 20022, Lynx, Faster/real time payments) and modern payment infrastructures and processes.
• You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best.
• You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
• You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
• You act like an owner. You thrive when you're empowered to take initiative, go above and beyond, and deliver results.
• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

Job Location
Toronto-141 Bay, 21st Floor

Employment Type
Regular

Weekly Hours
37.5

Skills
Business Analysis, Change Management, Creativity, Innovation, Leadership, Long Term Planning, Pricing Strategies, Product Management, Product Strategies, Project Management, Relationship Building