Adobe Inc.

Senior Digital Strategist, Content Strategy & Operations

Adobe Inc.$131K — $245K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in change management, adoption, or digital transformation roles
  • Active Prosci ADKAR certification
  • Experience with Content Supply Chain and marketing operations transformations
  • Strong knowledge of Adobe Experience Manager (AEM), Adobe Experience Platform (AEP), and Adobe Workfront
  • Exceptional executive communication and presentation skills
  • Strong strategic, analytical, and problem-solving skills
  • Bachelor's degree required; Master's degree preferred

Responsibilities

  • Design and execute change and adoption strategies using Prosci ADKAR
  • Conduct stakeholder analysis and organizational readiness diagnostics
  • Translate transformation vision into actionable adoption plans
  • Lead adoption initiatives across the Content Supply Chain
  • Help customers transition to scalable, integrated CSC operating models
  • Define roles and responsibilities to support CSC transformations
  • Communicate adoption progress and outcomes to executives

Benefits

  • Commitment to creating exceptional employee experiences
  • Opportunity for personal growth and to contribute to significant digital transformations
  • Access to innovative tools and teams
Full Job Description
The Opportunity

Customer Experience is entering a new era-one where AI is a fundamental driver of how people interact with brands, platforms, and services. This role offers the chance to guide some of the world's most influential brands as they meet the moment. You'll help clients harness AI to evolve their content supply chain and operational capabilities.

As a Senior Digital Strategist, you'll help clients advance their vision for an end-to-end content supply chain that enables better personalization and accelerates speed-to-market. You'll contribute to crafting operating models, governance frameworks, and roadmaps that align content strategy & operations with business objectives. You'll guide organizations by using Adobe's industry-leading solutions like Adobe Experience Manager, Adobe GenStudio, and Firefly-powered generative technologies. These tools help build content ecosystems that enable scalable, personalized experiences and efficient delivery.

What You'll Do

This role leads digital transformation work with senior leaders. The focus is on the digital content workflow, technology adoption, and how teams work together. You will define strategy, find gaps, and build solutions based on data. You will work in matrixed organizations to align priorities and help teams move work forward.

You will assess content operations across people, processes, platforms, governance, and operating models. You will design future state process from planning through delivery and optimization. You will advise on content operating models, including governance, workflows, and team structures. Collaborate with content, marketing, technology, and operations teams to align content strategy with business goals and platform capabilities.

You will help clients apply AI in content operations. This includes automation, metadata, reuse, personalization, and content intelligence. You will support change management so new ways of working take hold. You will present recommendations and roadmaps to senior leaders, mentor project teams, and work through new or unclear problems using structured problem-solving.

Basic Qualifications

  • 10+ years of experience in digital strategy, content operations, enterprise consulting, or related fields, with a solid foundation in value measurement and transformation work.


  • Demonstrated ability to navigate matrixed organizations, build influence across multi-functional teams, and align diverse complex business groups toward shared objectives.


  • Expertise in Adobe Experience Cloud solutions, including real-time personalization, process automation, and data-driven decision-making.


  • Experience leading enterprise-wide content operations, driving efficient content supply chains, personalization programs, and omnichannel execution.


  • Proven success contributing to executive-level transformation projects with Fortune 500 clients, bringing structured data-driven thinking and clarity to complex challenges.


  • Effective communication and executive-ready presentation skills, with the ability to simplify complex ideas into compelling narratives.


  • Experience driving adoption and change-management efforts, supporting participant evangelization and enablement.


  • A self-starter mentality, with a consistent curiosity and a strong habit of strategic questioning that fuels innovation.


  • Comfort working in ambiguous environments, applying an entrepreneurial, problem-solving approach to net-new or "first time" challenges.


Expected Pay Range:
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $131,600 -- $245,300 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

In California, the pay range for this position is $169,400 - $245,300In New York, the pay range for this position is $169,400 - $245,300

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

About Adobe Inc.

The Omniture product suite provides an integrated set of services: advanced web analytics and segmentation (SiteCatalyst, Discover and Data Warehouse), search marketing (SearchCenter), optimization (Advanced Testing and Targeting -- Offermatica and TouchClarity), and the marketing integration platform (Genesis). They also have an iPhone application that allows customers to sign into their Omniture account and view statistics from anywhere.

Adobe Inc. Careers

Join Adobe Inc., a global leader in digital media and digital marketing solutions, and be part of a team that thrives on innovation and creativity. Adobe offers unparalleled job opportunities that propel your career forward in an environment that fosters growth and leadership. Work You’ll Do At Adobe, you will be immersed in an atmosphere of innovative solutions and exceptional leadership, contributing to projects that drastically change the landscape of digital content. Our team at Adobe is dedicated to empowering creatives and enterprises alike through cutting-edge technology and expertise. Transform the World with Your Creativity Adobe’s mission is to change the world through digital experiences. We are looking for professionals who are passionate about creativity, technology, and driving significant market evolution. Join a diverse team that values individuality and the fresh perspectives each member brings. Lead in a Culture of Innovation Adobe Inc. is synonymous with fostering a culture of innovation where your ideas can pave the way for groundbreaking digital solutions. Our leadership is committed to nurturing a dynamic and inclusive workplace that promotes career growth and development. Collaborate with the Best Work alongside a global team of talented professionals who are leaders in their fields. At Adobe, you will enhance your skills through collaboration and be inspired by the creativity and dedication of your teammates. Our networking opportunities within the company are designed to foster connections that lead to lasting professional relationships. Explore Career Opportunities Adobe Inc. offers a range of career paths from software engineering to marketing, customer experience to IT. Explore job opportunities and internships that align with your skills and passions. Adobe is committed to hiring the best talent and providing them with the training, benefits, and support needed to succeed. Innovate and Grow Drive innovation as part of the Adobe team and see firsthand how your work contributes to the company’s success and your personal growth. Engage in projects that push the boundaries of technology and creativity. Future-Proof Your Career Adobe is dedicated to the development of its employees at all stages of their careers. We offer comprehensive training programs, including leadership development and diversity training, to ensure you are equipped for the future. Our benefits package is designed to support the well-being and financial security of our team members and their families. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for driven, curious, creative, and solution-oriented team players. Start your journey with Adobe today by exploring our exciting career and internship opportunities. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the rewarding and exciting opportunities that await at Adobe Inc.
Learn more about Adobe Inc.
Size
25,988 employees
Market Cap
$154.8 billion
Industry
Net Income
$5.2 billion
Founded
1982
5 Year Trend
+21.9%
Revenue
$12.8 billion
NASDAQ

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