Position Overview
The Senior DevOps Engineer position drives reliability strategy across multiple platforms and services. Defines cross-team SLO governance, error-budget policy, and release/change risk controls; architects resilient, scalable topologies (active-active, partition tolerance) and leads modernization of platform, observability, and incident capabilities.

What You'll Do:

• Set enterprise SRE standards (SLO/SLI taxonomy, alerting contracts, escalation/run-of-show) and audit adherence.
• Lead design of active-active/multi-region architectures and coordinate fault-injection and region evacuation exercises.
• Establish AIOps/event correlation to reduce MTTD/MTTR and drive automated remediation adoption.
• Govern IaC/platform modules, golden pipelines, artifact provenance, and deployment verification patterns.
• Own capacity/efficiency strategy (FinOps guardrails, autoscaling policies, caching/CDN economics).
• Mentor engineers and contribute to the development of engineering talent through technical reviews and knowledge sharing.
• Support enterprise-level incident response and post-mortem analysis for critical issues.
• Represent SRE in strategic discussions and contribute to the development of technology roadmaps.
• Oversee technical planning, estimation, and execution of high-impact projects, ensuring alignment with business priorities.
• Drive continuous improvement in development processes and methodologies to enhance quality.

What You'll Bring to Zelis:

• Typically has Bach. +12 yrs; Masters +8 yrs Attends company training and regional training in area of expertise. Presents own work to members of department and external consultants and external professional conferences, Collaborates externally, Hosts external guests, visitors and consultants
• Requires proficiency using AI tools skillfully with an understanding of how to develop/create intelligent prompts and/or agents.
• Mastery of cloud platforms, Kubernetes at scale, global networking, DR tiering, and observability architectures.
• Proven leadership across incidents, architecture councils, and cross-functional reliability initiatives.
• Exceptional ability to influence senior stakeholders and drive consensus.
• Strong strategic thinking and decision-making capabilities.
• Manages enterprise-level stakeholder relationships and communicates reliability strategy.
• Chairs architecture reviews and ensures clear decision-making and follow-through.
• Mentors staff and principal engineers, modeling calm and decisive leadership.
• Drives organizational change through effective storytelling and consensus-building.

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Location and Workplace Flexibility

Zelis is headquartered in the U.S., with multiple locations across the country and in Hyderabad, India. Check out our locations to learn more about our offices. All employee work locations are based on the needs of the position and are determined by the Leadership team. In-office work and activities vary based on work and team objectives in accordance with Company policies.

While location expectations vary by role, candidates within approximately 50 miles of a U.S. office are generally preferred to support collaboration when needed. Our hybrid approach is flexible, and in-office presence is guided by team and business needs rather than a fixed weekly schedule.

Base Salary Range
$148,800.00 - $204,600.00

At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role.

Zelis' full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees' health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.