Credence Management Solutions, LLC

Senior Data and Systems Manager

Credence Management Solutions, LLC • $100K — $130K *
Washington, DC 20011In-Person
Education, Government & Non-Profit
5 - 7 years of experience
2 weeks ago
Job Overview by Ladders

Qualifications

  • 7+ years of experience in data science, systems management, or IT operations.
  • 3+ years of supervisory or team lead experience.
  • Bachelor's degree in Data Science, Information Technology, or related field; Master's preferred.
  • Technical certifications in SQL, Tableau, or Salesforce preferred.
  • Proficiency in programming with R, Python, and SQL.

Responsibilities

  • Provide quantitative and qualitative analysis to identify trends and outcomes.
  • Update and maintain data systems with automation and scripting tools.
  • Create and maintain real-time dashboards using Tableau, Palantir, and Salesforce.
  • Ensure data quality through rigorous quality control processes.
  • Identify and resolve system issues for users of government applications.
  • Fulfill data inquiries and reports within deadlines.
  • Troubleshoot complex application issues for end-users.
  • Provide forecasting and modeling support for mission priorities and resource management.
  • Assist in the rollout of new technology solutions within the technical division.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
Full Job Description
Position Summary

We are currently seeking prospective candidates for an upcoming opportunity with the Administration for Children and Families (ACF) Office of Refugee Resettlement (ORR). This requirement provides critical mission support across various technical, program management, and administrative functions to assist ORR in its mission to promote the health, well-being, and stability of refugees and unaccompanied children. The Senior Data and Systems Manager oversees data validation, data analytics, help desk and systems support for Refugee Resettlement and Unaccompanied Alien Children (UAC) programs.

Candidates must reside in the Washington-D.C. area full-time but able to travel intermittently in support of ORR-funded programs across the continental United States.

Responsibilities include, but are not limited to the duties listed below:
  • Provide quantitative and qualitative analysis to identify trends, performance indicators, and outcomes.
  • Update and maintain data systems using automation and scripting tools (such as R, Python, and SQL) to extract and transform data.
  • Create and maintain real-time programmatic dashboards using platforms like Tableau, Palantir, and Salesforce.
  • Ensure the quality, organization, and completeness of programmatic data through rigorous quality control.
  • Identify, triage, and resolve or escalate system issues for users of government applications to appropriate technical teams.
  • Fulfill regularly occurring and ad hoc data inquiries and reports within specific deadlines.
  • Resolve application issues that require modification through the user interface and troubleshoot complex cases for end-users.
  • Provide forecasting and modeling support to inform mission priorities and resource management.
  • Assist with the roll-out of new technology solutions and modernization efforts across the technical division.
  • Manage relational databases and application programming interfaces (APIs).

Requirements

Minimum Qualifications
  • Experience: Minimum 7 years of relevant experience in data science, systems management, or IT operations.
  • Leadership: Minimum 3 years of supervisory or team lead experience.
  • Education: Bachelor's degree in Data Science, Information Technology, or relevant subject; Master's degree preferred.
  • Certification: Relevant technical certifications (e.g., SQL, Tableau, Salesforce) preferred.

Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development

About Credence Management Solutions, LLC

Credence Management Solutions, LLC Careers

There has never been a better time to join the dynamic team at Credence Management Solutions, LLC—the forefront of professional services and consulting excellence.

Work You’ll Do

Join Credence Management Solutions, LLC's esteemed team to assist some of the most prestigious agencies and organizations in mastering their operational and strategic goals. Elevate industries and transform operations with the brightest minds at Credence Management Solutions, LLC. Positioned uniquely at the nexus of technology, industry knowledge, and innovative solutions, there’s no stronger leadership in consulting and professional services today. Engage with a diverse team of business and technology advisors to help clients navigate through complex challenges and transformations. Collaborate with a dedicated group of professionals, fostering an environment rich in diversity and innovation.

Introducing the Credence Management Solutions, LLC Professional Growth and Development Initiative

The initiative is crafting a leading-edge environment to assist some of the most renowned organizations in achieving operational excellence with cutting-edge solutions.

Do Innovative Work

Be part of the largest pool of experts—dedicated to blending technology, strategic acumen, and digital innovation.

Drive Innovative Solutions

Deliver targeted strategies and solutions through a depth and breadth of consulting experience and creativity that’s unparalleled.

Be Part of a Great Team

Engage in a wide array of projects utilizing state-of-the-art technology and harness the collective capabilities, extensive scale, and collaborative ethos of the Credence team.

Future-proof Your Career

Advance as far as your ambition can take you with boundless opportunities for career growth, supported by comprehensive training, development programs, and certification support.

Explore

Discover how Credence Management Solutions, LLC is leading clients towards innovative operational strategies, enhancing efficiency and effectiveness across various sectors.

The Credence Leadership and Innovation Network

The combined service capabilities, extensive scale, and collaborative solution development enable clients to overcome challenges and lead transformations in their respective fields. Clients globally turn to Credence Management Solutions, LLC for new strategies and robust solutions to drive growth and innovation in an evolving marketplace.

Stay Connected

Join the Team

Search open positions that match your skills and interests. Credence Management Solutions, LLC seeks passionate, curious, creative, and solution-driven team players. SEARCH CREDENCE JOBS

Keep Up to Date

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Learn more about Credence Management Solutions, LLC
Size
1,001 employees
Industry
Business Services
* Ladders Estimates

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