Senior Customer Development Manager - Amazon

Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business or related field; MBA preferred
  • 5+ years of sales experience in consumer products
  • 3+ years of brand building experience on Amazon
  • Proven experience with Amazon 1P sales and Vendor Central data
  • Project management experience in a fast-paced environment
  • Strong experience in relationship and account management

Responsibilities

  • Develop and implement sales strategies to meet revenue and profitability targets
  • Align strategies with budget plans and new product goals
  • Manage relationships with Amazon and agency partners
  • Collaborate with internal teams for effective plan execution
  • Identify trends for revenue and category growth and present to leadership
  • Analyze market data to inform sales decisions
  • Deliver presentations on innovations and promotions

Benefits

  • Performance-based incentives
  • 401k with company match
  • Healthcare coverage
  • Broad range of additional benefits
Full Job Description
The Senior Manager of Customer Development at Nestle Nutrition & Health is accountable for overseeing the operational aspects of Amazon sales for the company. This role involves implementing and carrying out strategic plans on Amazon to achieve Garden of Life and Solgar's revenue and profit growth targets. Working under the guidance of the Director of Customer Development, this role is responsible for developing and executing sales strategies that align with brand positioning, consumer trends, and long-term growth objectives. This is a remote based position with seldom travel within the United States.

Responsibilities:
  • Develop, execute, and measure results of sales strategies to achieve revenue, traffic, and profitability targets that align with both the mechanics of Amazon ecosystem and broader organizational objectives
  • Ensure alignment with target budget plan and new product distribution goals
  • Oversee relationship with both Amazon and agency partners, including regular engagement, strategy planning, and tactical execution
  • Collaborate cross-functionally with internal teams such as digital media, creative, and finance to ensure plan execution
  • Identify trends and new opportunities for revenue and category growth, and present recommendations to Ecommerce Leadership
  • Analyze sales performance, market trends, and competitive activity to inform decision-making


  • Deliver customer presentations relating to innovations, promotions, pricing, etc.
  • Partner with cross-functional teams to develop and execute holistic launch plans for new products


Requirements:
  • Bachelor's degree in business or related field; MBA a plus
  • 5+ years sales experience, consumer products experience strongly preferred
  • 3+ years brand building experience on Amazon
  • Proven Amazon 1P sales experience; including familiarity with Amazon Vendor Central data sources and executing effective pricing and promotional activities to increase sales and market share for the company and its customers
  • Experience with project management including project planning and management in a complex, fast-moving environment
  • Strong relationship and account management experience; well versed in working collaboratively with partners and customers to drive initiatives that deliver on goals


Skills:
  • Strong sales and revenue generating skills
  • Strong financial and business acumen
  • Dynamic leader who can push past obstacles, overcome objections, and build advocacy with the customer as well as internal teams
  • Ability to recommend and execute creative solutions and push beyond the obvious to deliver recommendations that cover new or "unchartered" territories
  • Excellent written, oral, and interpersonal communication skills; articulate communicator who can quickly synthesize data
  • Practice active listening with customers, gaining insights and moving objectives forward
  • Highly organized with the ability to prioritize, shift priorities as required, and ultimately meet deadlines
  • Ability to multi-task in a fast-paced environment and exhibit follow-through
  • Problem solver with a solutions-oriented mindset
  • Proficient in MS Office Suite
  • 77016345

The approximate target compensation range for this role is $160K to $180K. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at Nestle in the US Benefits | Nestlé Careers

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