What you'll be doing
As a Senior Consultant, Third Party Archer Product Support, you'll play a pivotal role within the Third Party Governance Office (TPGO), leading both business and technical initiatives that shape the strategic direction of our product support team. Acting as the primary bridge between business stakeholders and technology partners, you'll drive the end-to-end delivery of solutions by applying advanced design thinking, process optimization, and user experience methodologies.
Your expertise will be crucial in architecting intuitive, scalable systems that elevate user satisfaction and business outcomes. You'll oversee the Archer product lifecycle, prioritize initiatives, and ensure alignment with organizational goals and regulatory requirements. As a key member of the Product Support Team, you'll mentor junior team members, foster collaboration, and champion continuous improvement across processes and platforms.
At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.
How you'll succeed
- Lead Innovation and Transformation – Set the vision for product development, driving innovation and simplification across TPGO processes and solutions. Evaluate and implement best-in-class industry practices in system and data design, user experience, and process governance. Champion the adoption of Archer and other enterprise platforms, ensuring solutions are robust, compliant, and aligned with business objectives.
- Strategic Stakeholder Partnership – Act as the primary liaison for senior business and technology stakeholders, translating complex business needs into actionable product roadmaps. Lead cross-functional teams to deliver high-impact projects, balancing competing priorities and resources to achieve optimal outcomes.
- Team Mentorship – Provide guidance and mentorship to junior Product Owners and team members, cultivating a high-performance, collaborative culture. Foster an environment of continuous learning, knowledge sharing, and professional development within the team. Engage in sprint planning, daily stand-ups, and retrospectives, while monitoring progress and addressing any blockers.
Who you are
- You have demonstrated experience in product ownership, business analysis, or process design. Ideally, your experience is within a governance, risk, or compliance environment. You possess deep expertise in Archer (or similar GRC platforms) and have a proven track record of leading successful product or platform implementations.
- You have a degree or diploma in business management, finance, or a related field. You also bring relevant experience in project management or product ownership.
- You know that details matter. Your keen attention to detail and critical thinking skills inform your decision making and drive high-quality outcomes.
- You embrace and champion change. You continuously evolve your thinking and the way you work to deliver your best and support organizational growth.
- Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.
#LI-TA
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
Job Location
Toronto-81 Bay, 19th Floor
Employment Type
Regular
Weekly Hours
37.5
Skills
Accountability, Archer GRC, Decision Making, Fostering Collaboration, JIRA Tool, Microsoft ALM, People Management, Process Improvements, Product Development, Product Ownership, Teamwork, Third Party Risk Management
