What you’ll be doing As part of the Enterprise Anti-Money Laundering (EAML) group, you will support our strategic journey toward realizing our vision of becoming a leading Anti-Money Laundering, Anti-Terrorist Financing, and Sanctions Program—safeguarding our clients’ ambitions. Guided by the principles of client focus, business innovation, and process simplification, you will leverage your process engineering expertise to lead EAML process improvement initiatives. Your responsibilities will include analyzing, planning, developing, testing, and implementing these initiatives.
Additionally, you will provide consultation on process designs for EAML projects with significant process components. As an advocate for continuous improvement and simplification across the business, you will recommend enhancements to the EAML Leadership team by seeking input from users, conducting proactive research, and collaborating closely with stakeholders to identify new solutions that improve AML systems and processes. At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2-3 days per week on-site, while other days will be remote. How you’ll succeed

• Process Optimization & Change Management - Utilizing process engineering methodologies , you will conduct process assessments to identify improvement opportunities. You will Use advanced statistical analysis and data-driven problem solving to identify and address root causes of inefficiencies. Recommend solutions that positively impact productivity, and develop control plans for sustained changes. You will Drive change management efforts related to new processes, tools, and tracking systems to ensure smooth adoption and minimal disruption for teams. Provide regular updates and recommendations to leadership regarding progress, challenges, and opportunities related to process optimization.
• Project Management - Track project progress and guide projects to successful completion. Provide management with project status updates, feedback, and appropriate reporting on key process-focused objectives. Ensure projects are delivered on time, within scope, and in alignment with annual productivity targets.
• Problem Solving - Develop creative solutions and new ways of thinking about issues and opportunities. Apply structured problem-solving methodologies to diagnose root causes and design effective, sustainable solutions that address both immediate and systemic challenges.
• Expected Benefits Realization – Evaluate, assess, and support process owners in achieving and realizing the anticipated benefits of process improvement initiatives, including improvements in process speed, enhancing quality, risk mitigations, and capacity reliefs.
• Interpersonal Relations – Demonstrate excellent communication skills and communicate clearly and concisely to partners at all levels of the organization. Use various strategies to influence others and build strong support for process improvement recommendations. Act as a trusted business partner with key functional leaders, fostering collaborative relationships that enable the delivery of tangible business results.

Who you are

• You have at least 3 years of hands-on experience leading process engineering/process improvement initiatives, preferably in financial services or regulatory environments. It's an asset if you have:
  • Valid Green/Black Belt certification from recognized institutes is an asset.
  • Experience with AI enablement, and automation tools is an asset.
  • Knowledge of AML regulations, practices, economic sanctions, and related regulatory compliance is an asset.
• You give meaning to data. You are proficient in statistical analysis and Lean Six Sigma tools/software (e.g., Minitab, Visio, Excel, Power BI, Python). You enjoy investigating complex problems and making sense of information. You are confident in your ability to communicate detailed information in an impactful way.
• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard and building credibility across business units.
• You are an owner. You thrive when empowered to take the lead, go above and beyond, and deliver results.
• Values matter to you. You bring your real self to work and you live our values – trust, teamwork, and accountability.

#L1-TA What CIBC Offers At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions What you need to know

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location Toronto-81 Bay, 29th Floor Employment Type Regular Weekly Hours 37.5 Skills Analytical Thinking, Business Process Improvements, Change Management, Collaboration, Communication, Continuous Improvement, Critical Thinking, Data Analysis, Group Problem Solving, Leadership, Lean Six Sigma (LSS), Operational Efficiency, Problem Solving, Process Engineering, Process Optimization, Project Management, Risk Management and Mitigation